IT Manager

Eurofins Testoil seeks an experienced IT Manager to lead our software engineering, cloud platform, infrastructure, and IT support functions. You will guide a multidisciplinary team responsible for application development, cloud operations, cybersecurity, end-user services, and project delivery-keeping our technology secure, scalable, and reliable. This is a hands-on leadership role for someone who pairs strong technical depth with a track record of building high-performing teams, setting technical direction, and championing security, service quality, and continuous improvement.

Key ResponsibilitiesLeadership & Team Management

• Lead, mentor, and develop a team of software engineers, systems administrators, and IT support professionals; set priorities, objectives, and performance expectations.
• Manage resource planning, staffing, and development, fostering accountability, collaboration, and continuous improvement.

Application Development & Engineering

• Oversee the design, development, deployment, and maintenance of enterprise applications built on .NET, Node.js, and TypeScript.
• Ensure software meets security, performance, scalability, and maintainability standards; drive Agile and DevOps practices and manage technical debt.

Cloud Platform Management

• Lead administration, optimization, and governance of Microsoft Azure, including Azure Kubernetes Service (AKS) and containerized platforms.
• Oversee Azure Application Gateway security and performance; apply Infrastructure-as-Code and optimize cloud reliability and cost.

Security & Compliance

• Champion a security-first culture across development, infrastructure, and support; ensure compliance with cybersecurity standards and regulatory requirements.
• Oversee vulnerability management, access controls, and secure development; support audits, risk assessments, and business continuity.

API, Integration & Data Management

• Govern enterprise API development, security, documentation, and lifecycle; ensure reliable integrations across internal, third-party, and laboratory systems.
• Oversee Microsoft SQL Server performance, security, backup, and recovery; support data governance and retention.

Infrastructure, Support & IT Service Management

• Lead systems administration, infrastructure operations, and end-user support, ensuring stability and performance of servers, endpoints, and applications.
• Oversee identity and access management, endpoint management, patching, modernization, and capacity planning.
• Direct Help Desk and escalation/major-incident management; promote ITSM best practices and track service levels and customer satisfaction.

Projects, Governance & Strategy

• Manage multiple projects and competing priorities; develop plans, timelines, and risk strategies, and communicate status to stakeholders.
• Uphold technology standards and architecture principles; contribute to roadmap planning, budgets, and vendor and licensing management.
• Evaluate emerging technologies, automation, and AI-driven productivity solutions.

Do you have experience in Windows?, Do you have a Bachelor’s degree in information technology?, * Bachelor’s degree in IT, Computer Science, Engineering, or related field (or equivalent experience).

• 7+ years of progressive IT experience, including 3+ years leading engineering, infrastructure, or technical teams.
• Proven experience leading enterprise application development and cloud initiatives, and managing Help Desk, Systems Administration, or Infrastructure Operations teams.
• Strong hands-on expertise with Microsoft Azure, AKS, Azure Application Gateway, Microsoft SQL Server, .NET / .NET Core, Node.js, TypeScript, and REST API integrations.
• Working knowledge of Microsoft 365, Active Directory, Windows Server, and endpoint management; strong leadership, communication, and problem-solving skills., * Experience in laboratory, scientific, manufacturing, or regulated environments, including Laboratory Information Management Systems (LIMS).
• Azure certifications; experience with Azure DevOps, CI/CD, Kubernetes administration, cloud security, and enterprise architecture governance.
• Familiarity with disaster recovery, business continuity, and compliance frameworks.

Job Type: Full-time, * IT: 7 years (Required)

Ability to Relocate:

• Strongsville, OH 44149: Relocate before starting work (Required)

Pulled from the full job description

• Health insurance
• 401(k) matching
• Paid time off
• Vision insurance
• Health savings account
• Dental insurance, * 401(k) matching
• Dental insurance
• Health insurance
• Health savings account
• Paid time off
• Vision insurance