Technical Operations Specialist - Houston, TX

Zedcor is hiring a Technical Operation Specalist to support the remote setup and optimization of mobile surveillance towers in active environments. This role is well-suited for individuals with backgrounds in military, law enforcement, or professional security, where situational awareness, observation, and attention to detail are critical. You will be responsible for ensuring cameras are positioned correctly, detection zones are accurate, and alarm criteria align with real-world activity. This is an in-office, desk-based operational role, requiring consistent use of computer systems to configure cameras, monitor performance, and maintain accurate records. Success in this position depends on both strong situational judgment and above-average computer proficiency, including the ability to input and manage data accurately., * Camera Positioning & Scene Control

• Work with field staff to aim and cameras remotely to maximize coverage of high-risk areas
• Configure detection zones based on site layout, access points, threat vectors, and environmental considerations

• Adjust camera exposure zones and shutter settings to maintain clear visibility in day and night conditions Alarm & Detection Setup

• Configure alarm criteria to align with site-specific security requirements
• Ensure detection settings accurately capture real activity without over-triggering

• Validate system performance after setup is completed System Operation & Data Accuracy

• Operate surveillance software and internal systems for configuration and testing activities
• Accurately input, update, and maintain site data and camera settings
• Document all configuration changes and ensure records are complete and reliable

• Maintain a high level of typing accuracy and attention to detail to preserve data integrity Deployment Support

• Assist with remote setup and commissioning of mobile surveillance towers

• Perform operational checks to confirm cameras and alerts are functioning correctly Growth & Development

• Work alongside experienced technicians to build advanced expertise
• Participate in technical training with senior team members
• Contribute to internal knowledge-sharing and eventually support junior team members

Do you have experience in Technical support?, Do you have a Associate’s degree?, * Associate degree, technical diploma, certificates or equivalent work experience in the fields of AV integration, Broadcast, or videography.

• 1-2 years of experience supporting traditional or security camera systems
• Working knowledge of static and PTZ camera systems
• Familiarity with remote device management
• Strong communication skills and attention to detail

Preferred Qualifications

• Background in one or more of the following:
• 1-2 years of hands-on camera, AV, security systems, or access control experience
• Military service
• Law enforcement / 911 operator
• Deskside computer support
• Comfortable working in a desk-based role with extended computer use
• Strong computer proficiency, including accurate data entry and efficient system navigation
• Familiarity with surveillance systems, including fixed and PTZ cameras
• Ability to evaluate and adjust camera views to ensure effective site coverage
• Clear and concise communication skills, with strong attention to detail in documentation.

At Zedcor, you won’t just maintain systems, you’ll help build and shape the future of security technology. We provide the tools, mentorship, and the environment to help you thrive and grow in your technical career. If you’re looking to take your skills to the next level, Zedcor offers a dynamic and rewarding opportunity.

Zedcor Inc. is an Equal Opportunity Employer and maintains the policy of recruiting and retaining the best-qualified personnel who demonstrate the ability to perform competently and work well with others. It is the policy of Zedcor to provide equal employment opportunity regardless of race (including traits historically or culturally associated with race, such as hair texture and protective hairstyles), religion (including religious dress and religious grooming), color, age (40 and over), genetic information, disability (mental and physical), medical condition (as defined under state law), national origin (including language use restrictions and possession of a driver’s license issued under section 12801.9 of the California Vehicle Code), ancestry, sex (including gender, gender identity, gender expression), sexual orientation, marital status, familial status, parental status, domestic partner status, citizenship status, pregnancy (including perceived pregnancy, childbirth, lactation, or pregnancy-related conditions), military caregiver status, military status, veteran status, or any other status protected by federal, state, or local law. This policy of nondiscrimination is applied to all aspects of the employment relationship. The Company complies with the Americans with Disabilities Act (ADA) and applicable state and local laws in ensuring equal opportunity and employment for qualified persons with disabilities. We also consider qualified applicants with criminal histories, consistent with legal requirements.

The following link provides more information regarding the Federal laws prohibiting discrimination in employment: EEO is the Law - Notice of Applicant Rights Under the Law.