Data Center Technician Manager
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Role details
Tech stack
Requirements
prioritizing work across your team, and rebalance priorities to respond to changes. Complete required safety training, conduct daily safety briefings, and participate in on-site safety committees. Ensure technicians and vendor resources comply with all safety procedures (e.g., Personal Protective Equipment (PPE) usage, equipment use, lifting, electrical hazards, ladder/rolling stair use). Promote a culture of safety and empower technicians to take action, speak up, and report safety concerns and/or incidents. Has pride and a sense of accountability for the service quality, completeness, and resulting customer experience, displaying accountability and ownership of the data center facilities. Embody our culture and values. High school diploma, GED, or equivalent and basic knowledge of computer hardware and components AND demonstrated experience. supporting IT equipment or related technology or related experience working with technical teams. Given experience in directing, supervising, or managing others. Ability to manage teams working shifts, including shift assignments during non-standard business hours that may include evening, nighttime, weekends, and/or holidays. A valid driving license that enables travel to and from the worksite, where required for the role. Ability to reliably reach the worksite within 60 minutes to meet operational and on-call requirements. These requirements include, but are not limited to the following specialized security screenings: Associate degree in Computer Science or related field and/or equivalent work experience. Proven experience supporting IT equipment or related technology. Demonstrated experience working in a production, mission-critical 24x7x365 data center environment. Experience leading diverse, technical, or IT workforce of up to ten employees.
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