Computer Technician I

Under direction of the Director of Educational Technology, performs work of moderate difficulty maintaining computer hardware and software in a school.

Essential Functions: (Essential functions, as defined under the Americans with Disabilities Act, may include the following tasks, knowledge, skills and other characteristics. This list is ILLUSTRATIVE ONLY, and is not a complete listing of all functions and tasks performed by positions in this job class.)

Tasks:

• Install, maintain, configure, troubleshoot, repair and secure computer system hardware, peripherals and software according to CFSD procedures and protocol.
• Implement and test new applications and scripts to all staff and student devices as approved by the CFSD Educational Technology Department.
• Provide technical support and assistance for students, teachers and staff as needed.
• Supply students, teachers and staff with district standards, policies and procedures regarding technology.
• Maintain work orders, inventory and usage records system.
• Request parts and supplies based on CFSD structures and protocols.
• Prepare written documentation to assist with technology use for teachers and staff.
• Attend scheduled meetings with other school Computer Technicians and district Educational Technology staff.
• In collaboration with CFSD Educational Technology Staff, set up and maintain all computers, peripherals, and supporting hardware at their assigned school.
• Administer the local area network and connections to the wide area network.

• Knowledge of Apple devices, peripherals, parts and supplies
• Knowledge of computer software
• Skill in communicating technical information effectively
• Skill in establishing and maintaining effective working relationships with staff, administrators and students
• Skill in utilizing management systems (i.e. Google, Workspace, Active Directory, Mosyle, SnipeIT), High School diploma or GED and one (1) year of experience maintaining multiple computers in a network environment., Must possess or have the ability to obtain a Level I - IVPP Fingerprint Clearance card through Arizona Department of Public Safety.