Desktop Systems Specialist

• Front line on the ground local support for all aspects of IT for sites in Velizy.
• Windows\MAC installations, troubleshooting, maintenance, service, and break-fix issues.
• Troubleshoot applications issues on across multiple platforms, including smart devices.
• Assist users in daily problem-solving and act as an escalation point to our service desk for local user issues.
• Will be required to work occasional unusual hours based on emergencies and maintenance needs.
• Management inventory of systems & accessories while adhering to asset management process.
• Manage assigned tickets while ensuring adherence to stated SLA’s for all Jira tickets
• Manage and maintain site documents as part of the Site consistency program., Travel: As you will support multiple locations, some travel to other sites in France and Europe will be required.

Cadence is committed to equal employment opportunity and employment equity throughout all levels of the organization. We strive to attract a qualified and diverse candidate pool and encourage diversity and inclusion in the workplace.

We’re doing work that matters. Help us solve what others can’t.

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Equal Employment Opportunity Policy:

Cadence is committed to equal employment opportunity throughout all levels of the organization.

• Read the policy(opens in a new tab) (https://www.cadence.com/content/dam/cadence-www/global/en_US/documents/company/careers/equal-employment-opportunity-policy.pdf)

• Bachelor’s degree in Computer Science or related field
• 3+ years’ continued experience in IT role preferable within multinational.
• Experience troubleshooting Network systems in global environment
• Experience troubleshooting Windows & MAC systems in global environment.
• Experience with Linux will be beneficial.
• Experience with systems tools including SCCM
• Experience working on projects & ability to drive & own initiatives is essential

Nice to have:

• A team player
• Excellent communication skills, which will be required to engage with senior R&D and IT staff across the globe.
• Experience with all aspects of laptop, desktop & peripheral hardware.
• Deep OS and configuration troubleshooting.
• Hands on Linux installation & troubleshooting experience.
• Excellent communication skills which will be required to engage with senior R&D and IT staff across the globe.
• Knowledge and ability to troubleshoot basic networking problems.

Additional Skills/Preferences:

The successful candidate should:

• Have the ability to communicate and present effectively
• Be able to work and integrate well in a team environment
• Have a pro-active attitude to problem solving and optimization

Personal skills

• Friendly, pleasant with high communication skill.
• Self-learner. Highly motivated. Open minded.
• Works independently. Requires minimal guidance.
• Ability to quickly comprehend the functions and capabilities of new technologies
• Systematic view for complex environments
• Ready and enjoys learning new things with a can-do attitude.
• Knowledge of the EDA business a bonus.

At Cadence, we hire and develop leaders and innovators who want to make an impact on the world of technology.

Cadence is a pivotal leader in electronic design, building upon more than 30 years of computational software expertise. The company applies its underlying Intelligent System Design strategy to deliver software, hardware and IP that turn design concepts into reality.

Cadence customers are the world’s most innovative companies, delivering extraordinary electronic products from chips to boards to systems for the most dynamic market applications, including consumer, hyperscale computing, 5G communications, automotive, aerospace industrial and health.

At Cadence, we hire and develop leaders and innovators who want to make an impact on the world of technology., Job Applicant If you are a job seeker creating a profile using our careers website, please see the privacy policy(opens in a new tab) (https://www.cadence.com/en_US/home/privacy/privacy-policy.html) .

E-Verify Cadence participates in the

E-Verify program in certain U.S. locations as required by law. Download More Information on E-Verify (64K) (https://www.cadence.com/content/dam/cadence-www/global/en_US/documents/company/careers/e-verify-participation-poster.pdf)

Cadence plays a critical role in creating the technologies that modern life depends on. We are a global electronic design automation company, providing software, hardware, and intellectual property to design advanced semiconductor chips that enable our customers create revolutionary products and experiences.

Thanks to the outstanding caliber of the Cadence team and the empowering culture that we have cultivated for over 25 years, Cadence continues to be recognized by Fortune Magazine as one of the 100 Best Companies to Work For. Our shared passion for solving the world’s toughest technical challenges, our dedication to pushing the limits of the industry, and our drive to do meaningful work differentiates the people of Cadence.