Data Center Supply Coordinator
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Role details
Tech stack
Job description
The Data Center Fulfillment Coordinator is responsible for providing direct supply planning support to customers and sales in handling Data Center customers throughout the quote to cash process and keep the customers updated on with real time information on planning and deliveries., * Support the quote to cash process for Data center customers with all relevant operational and supply information.
- Represent Operations in front of data center customers
- Customer support during the process: order status, delivery date. Purchase, control and preparation of supplier’s shipping documents.
- Coordinate with global sales and demand planning regarding customer forecasting and supply allocations.
- Handling of suppliers database.
- Responsible as the one point of contact for data center customers and sales.
- Provide one view of the global supply chain for data center customers.
Requirements
- Bachelor’s degree in Business Administration, Engineering, or related discipline mandatory.
- 3+ years of experience in customer service, field coordination, or project support.
- Proven ability to manage multiple customer touchpoints and coordinate across internal teams.
- Familiarity with logistics, service scheduling, or supply chain dependencies.
- Skilled in proactive communication and issue escalation within high-volume parts and service fulfillment environments. Strong Customer Communication and Expectation Management.
- Understanding of BHE S&OP, Operations planning, Logistics, and Dependencies.
- Ability to Identify Risks Early and Escalate Appropriately.
- Professional Relationship Management under Time-Sensitive Conditions.
- Experience in customer service, service coordination, logistics, or project management related roles.
- Strong communication and follow-through skills.
- Ability to balance multiple priorities with professionalism.
Benefits & conditions
Alfa Laval offers a competitive salary and full benefits package, including medical/dental/vision/life, 401(k) plan, and more. At Alfa Laval, we carefully consider a wide range of compensation factors to determine your total compensation package. We rely on market indicators to determine compensation and consider your specific job family, background, skills, and experience to get it right. These considerations can cause your compensation to vary and will also be dependent on your location. The base salary for this role is typically between $30.00 to $35.00.
Alfa Laval is an equal opportunity employer. We are committed to building an inclusive and diverse workforce. All employment is decided on the basis of qualifications, merit, or business need, without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, disability, or protected veteran status.
EEO/Vet/Disabled Employer
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