Data Services Manager

Harris Hill

London, UK

3 months ago

Role details

Contract type

Permanent contract

Employment type

Full-time (> 32 hours)

Compensation

£44,000.0 - £47,000.0

Working hours

Regular working hours

Job source

theguardian.com

Tech stack

Databases Customer Data Management Data as a Services Data Integrity Database Development Filemaker Data Processing Scripting

Job description

A leading UK charity is looking for a Data Services Manager to lead its supporter data function and manage a small data team.

Hybrid | London £44,000-£47,000 plus benefits

You’ll oversee CRM systems, support fundraising campaigns through data insight and segmentation, ensure GDPR compliance, and drive improvements across data processes and reporting., * Manage and develop supporter databases and CRM systems

Lead a team of two data professionals
Oversee data imports, selections, segmentation and reporting
Ensure data integrity and compliance with GDPR and fundraising regulations
Support fundraising teams with analysis and campaign reporting
Lead data improvement projects and system developments

Requirements

You will have:

Experience managing charity or fundraising CRM databases
Strong knowledge of complex data handling and reporting
Experience with database development/scripting (ideally Claris FileMaker or similar)
Understanding of GDPR and data protection best practice
Excellent analytical and stakeholder management skills
Team leadership experience

This is an exciting opportunity for a data professional with strong CRM and team management experience to play a central role in supporting fundraising activity, improving data integrity, and leading operational and strategic data projects.