IT Support Specialist 2

Comments/ Notes: - This is an on-site position and requires reporting to the office five (5) days a week at the SOSTC offices in Forsyth, GA., High school diploma/GED and six (6) months of education or experience in information security, privacy, system/network administration and support, or application development and training and experience necessary to independently provide technical support to computer users in an assigned office/geographic area.

The Georgia Department of Corrections is seeking a proactive and customer-focused IT Support Specialist to provide comprehensive technical support for our staff and office technology, including audiovisual (AV) systems. This position is ideal for someone who enjoys hands-on problem solving, collaborating with colleagues, and keeping systems running smoothly in a fast-paced office environment Preferred Qualifications: - Minimum of 1 year of directly related experience in AV environments. - Working knowledge of Windows and MacOS environments, Active Directory, and Microsoft 365. - Hand on experience with video, conferencing platforms and live streaming software (e.g., Zoom, Teams, projectors, sound systems.) - Familiarity with Crestron of other similar AV control Systems. - Ability to prioritize multiple tasks and manage time effectively in an on-site setting. - Ability to lift heavy equipment and work flexible hours.