Infrastructure Engineer - Vulnerability...

Insight Global is seeking an Infrastructure Engineer - Vulnerability Remediation Automation to work in Cleveland, OH! This position is part of a team responsible for effective and efficient operations of Nordson’s IT infrastructure. This position is responsible for driving execution, coordination, documentation, and visibility for Nordson’s Vulnerability Management remediation efforts with a primary focus on ServiceNow Software Asset Management (SAM) and IT Asset Management (ITAM), while aggressively reducing manual effort through automation. The role ensures that vulnerable, non standard, and legacy software is identified, governed, and remediated through upgrades, patching, removal, or risk acceptance in alignment with cybersecurity priorities.

This is a delivery focused yet automation driven role requiring deep ServiceNow expertise (SAM, asset data, workflows) combined with strong technical skills to enable low touch, scalable compliance. The role is expected to design and implement automation using PowerShell, Python, and SQL, and to have a solid working understanding of Microsoft M365, Intune, Active Directory, and SCCM to integrate ServiceNow driven processes with endpoint, identity, and platform remediation activities., * Bachelor’s degree in Information Systems, Information Technology, Business, or a related field.

• In lieu of degree, consideration for equivalent 10+ years of direct experience in IT.

• 5+ years of experience in IT operations, software asset management, or infrastructure delivery roles.

• Strong hands-on experience with ServiceNow, including Software Asset Management (SAM) and IT Asset Management (ITAM).

• Experience supporting application lifecycle management, patching, remediation, and asset governance.

• Experience with data analysis and reporting tools such as ServiceNow reporting and/or Power BI.

• Light scripting or automation experience preferred.

• Experience with scripting languages (PowerShell, Python…etc.) and automation DevOps.

• Experience with project management, scaled enterprise patch deployment and application implementation, application authentication integrations, SCCM & Intune.

• Strong foundational knowledge of systems engineering/administration including Operating Systems, Active Directory, Virtual Environments, Security, Application installation/deployment, Systems/architecture design.

• Skills in change management, documentation, and project/time management.