Remote IT Support Engineer

Are you a passionate IT professional looking to grow your career in the education sector? We’re looking for a proactive IT Support Engineer to join a well-established group of schools in the heart of Cambridge.

Cambridge (City Centre) - Full-time - £25,000 - £30,000 depending on experience

This full-time role offers the opportunity to support three vibrant school sites, providing hands-on technical support and contributing to the smooth running of classroom and administrative IT systems.

What you’ll be doing:

• Deliver 1st line IT support to staff and students on-site and remotely
• Maintain and troubleshoot hardware, software, networks, and peripherals
• Support classroom AV technology and digital sign-in systems
• Assist with Office 365 and Google Workspace user management
• Participate in rollouts of new systems and IT projects
• Ensure consistent IT service delivery across multiple sites
• Liaise with external providers when necessary

• Previous experience in an IT support or IT engineering role
• Exposure to school or education environments is highly desirable
• Familiarity with MS365, Google Suite/Classroom, networking fundamentals, and AV equipment
• Ability to support end-user devices (Windows, iPads, printers etc.)
• A team player with a strong customer-service mindset
• Flexible to support occasional out-of-hours school events

• Home base in central Cambridge with travel to local school sites
• Free lunch, pension scheme, ongoing training, and career progression
• Supportive IT team and collaborative school environment
• Start date: 1st September 2025 (with potential for an earlier onboarding week)

If you’re ready to bring your IT skills to a meaningful role supporting the next generation, we’d love to hear from you.