IT Specialist/Support Specialist

We are seeking a proactive and detail-oriented IT Specialist / IT Support Specialist to join our team on a part-time basis. This role will focus on setting up and configuring laptops for contractors, providing technical support, and collaborating with a global IT team to maintain smooth tech operations across the organization., * Set up and configure laptops, user accounts, and permissions for contractors and new hires.

• Provide hands-on technical support and troubleshooting for hardware, software, and connectivity issues (primarily onsite).
• Partner with the global IT team to escalate and resolve complex technical issues and ensure alignment with global standards.
• Track and maintain IT inventory, including hardware assignments and equipment returns.
• Ensure devices are updated, secure, and compliant with organizational policies.
• Support IT aspects of onboarding and offboarding, including account provisioning and data recovery.
• Manage user access in systems such as Active Directory, Microsoft 365, and other enterprise applications.
• Deliver exceptional customer service while maintaining professionalism in a fast-paced environment.

Do you have experience in macOS?, * Must be bilingual in Spanish,

• 1+ years of experience in an IT support or helpdesk role.
• Strong knowledge of Windows and Mac operating systems, Microsoft 365, and common IT tools.
• Experience with hardware setup, imaging, and device management.
• Familiarity with Active Directory and basic network troubleshooting.
• Excellent communication and organizational skills.
• Ability to work independently while collaborating with remote/global teams.

• Part-time: 3 days per week (onsite in Arlington, VA)
• Flexible scheduling available within standard business hours

Why NTT Data?

Empowerment and rewards are the cornerstone of our career development model. We are a young, fast-growing company, with a highly innovative and entrepreneurial spirit, because of this professional experience and growth will be unmatched. Our talent and positive attitude allow us to transform our goals into achievements, and projects into realities.

NTT DATA is a team of more than 139,000 diverse professionals operating in more than 50 countries worldwide. Our sectors of activity include telecommunications, finance, industry, utilities, energy, public administration, and health.

Our mission? Offer technological solutions, business, strategy, development, and application maintenance while being a benchmark in consulting. Thanks to the collaboration between teams, the human quality of our people, and the fact that we do not conform to what is established, we always seek innovation that brings us closer to the future.

Our essence has led us to the forefront of technology, breaking paradigms and providing solutions that truly respond to each client’s needs. Our talent has led us to be one of the top six technology companies in the world.