Solution Architect (DPO)

Support end-to-end sales activities and create strong value propositions. Empathize with every aspect of the customer experience, putting customers’ needs first. Work with cross functional teams to ensure delivery of strong RFx’s, contextualized demos and powerful POCs. Address client concerns around technical capabilities, information security, and platform architecture pre and post sales process Maintain high levels of customer engagement (including on site meetings) with a focus on customer satisfaction and loyalty. Conduct workshops, business reviews, offer coaching and proactively suggest solutions to common customer challenges. Engage in product release cycles to promote new releases and provide feedback on the product roadmap internally. Continually identify and develop new uses for UiPath that drive adoption and that align to customers’ business needs and strategic goals. Proactively spot and correct any issues that could affect customer satisfaction or retention. Coach customers to be product experts and enable their teams on UiPath best practices so they become increasingly self-sufficient. Partner closely with other cross-functional team members to translate business needs and product requirements into new solutions for customers. Also, as an employee of UiPath you are required to comply at all times with UiPath’s policies that were communicated to you from time to time and that are available on Inside UiPath.

Do you have experience in Communication skills?, Prior experience with UiPath technologies and products Experience in a customer-facing, account management or strategic consulting organization. Technical background with hands on experience in digital technologies. Results-oriented and outcome-based mindset. Excellent verbal and written communication skills. Strong analytical skills and problem-solving mindset. Self-motivated, proactive approach with innovative ideas to inspire customer loyalty and adoption. Strong communication and interpersonal skills with proven experience building strong internal and external relationships. Diplomacy, tact, and poise under pressure when working through customer issues. Team player attitude with the ability to work in a fast-paced environment. Fluent written and spoken English is mandatory, as well as a second language (Dutch or Danish is a nice to have).