AI & Machine Learning Automation Engineer

We are looking for an AI & Machine Learning Automation Engineer to design and implement practical AI, machine learning and automation solutions across the business.

You will work closely with our internal systems team and leadership to improve operational efficiency, reduce manual processes, support smarter decision-making, and enhance our existing Microsoft-based CRM and business systems.

This is a hands-on role for someone who enjoys solving real commercial problems with technology., * Build AI-powered tools, automations and internal workflows

• Identify where AI, machine learning or rule-based automation is the best approach
• Develop and support machine learning models where they add business value
• Integrate LLMs, AI services and ML outputs into operational systems
• Work with Microsoft Access, VBA and SQL Server-based systems where required
• Connect internal and external systems using APIs
• Help develop internal AI assistants, copilots and intelligent workflows
• Automate repetitive administration and operational processes
• Support smarter use of business data, reporting and forecasting
• Assist with supplier integrations, including cruise operators, hotels, transfers and payment providers
• Research, evaluate and test emerging AI and machine learning tools

Do you have experience in VBA?, Do you have a Master’s degree?, We are looking for someone with strong technical problem-solving skills and hands-on experience in AI, machine learning, automation and systems integration.

Essential skills

• Experience working with AI tools, LLM APIs or automation platforms
• Practical machine learning experience in a commercial or applied setting
• Ability to assess whether AI, machine learning, automation or traditional development is the right solution
• Good understanding of SQL Server and data-driven systems
• Experience working with APIs, web services and JSON-based data exchange
• Ability to work with existing business systems, not just greenfield projects
• Strong problem-solving skills and attention to detail
• Ability to understand operational processes and identify improvement opportunities
• Confidence working with non-technical users
• Commercial mindset and practical approach to technology

Desirable experience

Experience with any of the following would be beneficial:

• Microsoft Access
• VBA
• Power Platform or Power Automate
• Azure services
• OpenAI APIs or other LLM platforms
• Python
• Data workflows, embeddings or AI-powered search
• Forecasting, classification or recommendation models
• CRM, booking or travel systems
• Payment or supplier API integrations
• Source control

Pulled from the full job description

• Employee discount
• Health & wellbeing programme
• On-site parking, Why join us?
• Work on real-world AI, machine learning and automation projects
• Help modernise a business-critical Microsoft-based CRM system
• Direct involvement in improving operational efficiency across the company
• Opportunity to shape how AI and machine learning are used in the business
• Practical, commercially focused projects with genuine impact
• Stable, established and ambitious family-run business
• Competitive salary, dependent on experience

This is an opportunity to play a key role in modernising the systems at the heart of Bolsover Cruise Club, using AI, machine learning and automation in a practical and meaningful way.

Pay: From £50,000.00 per year

Benefits:

• Employee discount
• Health & wellbeing programme
• On-site parking

Application question(s):

• This is an office-based role at our Bolsover office. Are you able to reliably commute to the office for this role?

Bolsover Cruise Club is one of the UK’s leading independent cruise specialists. At the heart of our business is a bespoke CRM and business system developed in-house since 1997, built on a Microsoft Access front end backed by SQL Server.

Rather than replacing this system completely, we are investing in intelligent modernisation: improving workflows, building integrations, introducing automation, and using AI and machine learning where they can make a genuine business impact.

We are looking for someone who can help us identify where AI, machine learning and automation can improve the way we work, while understanding when each approach is - and is not - the right solution.