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Systems Support Admin (Temporary, Part-time)

Sumitomo Electric Wiring Systems, Inc.
Bowling Green, KY, United States
2 months ago
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Role details

Contract type
Temporary contract
Employment type
Part-time (≤ 32 hours)
Working hours
Regular working hours
Job source
indeed.com

Tech stack

Software Applications Software Documentation Regression Testing Microsoft SharePoint Web Applications

Job description

  • Support help desk operations by reviewing, assigning, updating, and resolving tickets as appropriate.
  • Perform ticket clean up and backlog maintenance to ensure accurate status tracking and documentation.
  • Assist with creating and maintaining system documentation, including SharePoint Online process and configuration documentation.
  • Assist with functional and regression testing of web applications, workflows, and system updates, including SharePoint Online and K2 environments.
  • Support administrative tasks such as SharePoint security group setup and maintenance under guidance.
  • Collaborate with developers and analysts to identify issues, validate fixes, and support ongoing system improvements.
  • Other duties as assigned.

Requirements

  • High School Diploma or GED required.
  • Strong communication skills, both written and verbal.
  • Technical proficiency with Microsoft 365 and SharePoint.
  • High level of attention to detail and willingness to follow documented processes.
  • General understanding of software applications, web systems, or IT environments preferred.

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