IT Project Coordination Team Lead

The Project Coordination Team Lead will be responsible for defining and completing actions that ensure the successful delivery of multiple projects across customers, sites and geographies, through strong and effective organisation, procurement and relationship management.

The role holder will be responsible for ensuring on-time in-full project delivery and onboarding to achieve a state of “Done-done” through their planning and actions, with the project being handed to the Service Desk and triggering Billing in recognition of this milestone. The individual will therefore play a critical role in delivering high project revenue growth for the company., * In collaboration with Project Managers, On-Time, In-Full Delivery of all projects to scope and budget, achieving customer approval.

• Work with Project Managers to define and then complete all actions required to deliver projects and achieve customer acceptance.
• Project budgets and budget management - ensuring the right costs are allocated to the right customer-project accounts
• Procurement - raising & issuing POs and ensuring delivery of goods / services / software; approving POs and resolving invoice-PO exceptions
• Booking in with 3rd party suppliers for the on-time provision of goods / services / software / connectivity etc.
• Ensuring all components required for a project are available and in the right location when needed (physical & virtual)
• Prioritising and scheduling by value as the over-riding principle
• Input to project management documents as required - e.g. Gantt charts, Project Definition or Initiation documents / SOWs, RAID logs, etc.
• Proactively identify and report on risks and issues at project level - analyse, propose and complete appropriate mitigation actions
• Develop strong colleague and 3rd party supplier relationships - ensure proactive communications with integrity to facilitate progress and manage necessary input and action
• Participate in the completion of Post-Implementation-Reviews for larger projects and / or “lessons learned” as part of a philosophy of Kaizen (continuous improvement), learning and growth
• Lead Manage and develop the team allocating work
• Contribute to a high-performance team culture within the Projects function, and company more generally, to deliver the right solutions for our customers, leading to growth, retention and reputation.

Do you have experience in Project management?, * Outstanding organisational skills; highly disciplined and motivated in the management of self and others to organise, pursue and complete all actions necessary to deliver a project to plan

• Highly attentive to detail - understands the importance of accuracy and completeness
• A “completer-finisher” - gets things done · Proactive and pre-emptive communicator
• Outstanding interpersonal skills; able to work with a culturally diverse colleague and client base and to build and maintain strong, trust-based relationships
• Foundational level understanding of project management and IT projects a significant advantage
• Foundational level skills in the use of accounting systems - NetSuite knowledge a particular advantage
• Experience in Managing a team

Technical/ provisional qualifications:

• Technical / professional qualifications: ·HND or similar in Project Management an advantage (Prince2, PMI, PMP)
• HND or similar in accounting an advantage
• Foundation qualifications in a continuous improvement methodology & practice - Lean, Six Sigma, Kaizen, Agile Development or similar an advantage

Role-specific Behaviours:

• Rigorous attention to accuracy, detail, controls and process
• Self-starter with initiative, drive and energy
• Focus on delivery - “gets things done” / results oriented
• Able to build cross business contacts and relationships
• Team player
• Drive for success / continuous improvement