IT Systems Technician

The successful candidate will work closely with senior technical staff to support and improve client environments ranging from traditional office networks to manufacturing and industrial systems.

Frequent onsite work will be required at a client facility in Union City, Indiana during the initial phases of a major infrastructure rebuild and modernization project. As the environment stabilizes, onsite requirements are expected to decrease, transitioning to a more flexible hybrid schedule with remote work available when onsite presence is not required.

Following completion of the rebuild, ongoing travel to Union City will still be required as needed for help desk support, troubleshooting, infrastructure maintenance, project work, and client support.

This role is ideal for someone who enjoys solving problems, learning new technologies, and taking ownership of projects from start to finish.

Responsibilities

• Provide technical support for Windows workstations, laptops, and end users
• Deploy, configure, and maintain PCs, printers, and endpoint devices
• Administer Microsoft 365 environments including Exchange Online, Teams, SharePoint, OneDrive, and Microsoft Entra ID (Azure Active Directory)
• Assist with Microsoft Azure cloud environments and cloud infrastructure
• Support Windows Server administration
• Deploy, maintain, and troubleshoot VMware virtual machines and virtualization environments
• Assist with cloud migration and infrastructure modernization projects
• Troubleshoot networking, wireless, VPN, internet, and SD-WAN connectivity
• Support Fortinet firewalls, VPNs, and security appliances
• Support UniFi switching, routing, and wireless infrastructure
• Configure and troubleshoot VLANs, routing, DNS, DHCP, and network connectivity
• Work with vendors and technology partners to resolve hardware and software issues
• Maintain technical documentation, asset inventory, and network diagrams
• Participate in cybersecurity initiatives and infrastructure improvement projects
• Respond to help desk requests and onsite technical issues
• Assist with technology planning, deployments, upgrades, and client projects

Do you have a valid Driver’s License license?, Do you have experience in Windows?, We are seeking a motivated and capable IT Systems Technician to assist with infrastructure modernization, cloud migrations, virtualization, network administration, cybersecurity initiatives, end-user support, and technology projects across multiple client environments., * Strong troubleshooting and problem-solving skills

• Experience supporting Windows desktop environments
• Familiarity with Microsoft 365 administration
• Experience working with Active Directory user and computer management
• Basic understanding of networking concepts including:
• TCP/IP
• DNS
• DHCP
• VLANs
• VPNs
• Routing
• Ability to work independently while also collaborating with a team
• Strong communication and customer service skills
• Valid driver’s license and reliable transportation

Preferred Experience

Experience with one or more of the following technologies is highly desired:

• Microsoft Azure
• Microsoft Entra ID (Azure Active Directory)
• Microsoft 365 administration
• VMware or Hyper-V virtualization
• Windows Server
• Virtual machine deployment and administration
• Fortinet firewalls and security solutions
• UniFi networking and wireless infrastructure
• SD-WAN technologies
• Dell servers and storage platforms
• PowerShell scripting
• RMM and endpoint management platforms
• Microsoft Intune
• Microsoft Defender
• Cybersecurity best practices
• Manufacturing or industrial IT environments

Pulled from the full job description

• Paid training
• Travel reimbursement
• Opportunities for advancement, * Competitive salary
• Flexible hybrid work schedule
• Company-paid travel expenses
• Company credit card for approved business travel
• Paid training and professional development
• Opportunities for advancement as the company grows
• Exposure to enterprise networking, cybersecurity, Azure cloud, virtualization, and modern infrastructure technologies

Career Growth

This position offers a clear path toward Systems Administrator, Infrastructure Engineer, Cloud Engineer, Project Engineer, or other senior technical roles as PropellerHeads continues to grow.

Why Join PropellerHeads?

At PropellerHeads, you’ll work on meaningful projects that directly impact businesses across the Midwest. You’ll gain hands-on experience with enterprise infrastructure, Microsoft cloud technologies, virtualization, networking, cybersecurity, and modern IT solutions while working alongside experienced engineers in a fast-paced and rewarding environment.

If you’re looking for a position where you’ll continually learn, solve challenging technical problems, and grow your career, we’d love to hear from you.

Pay: From $65,000.00 per year

PropellerHeads is a growing managed IT and cybersecurity provider supporting businesses throughout the Midwest. We specialize in modernizing IT environments by leveraging Microsoft 365, Azure, virtualization, cybersecurity, networking, and cloud technologies.