Business Intelligence & AI Platform Administrator

Software Guidance & Assistance, Inc., (SGA), is searching for a Business Intelligence and AI Platform Administrator for a contract assignment with one of our premier SaaS clients in San Jose, CA. This is a hybrid role. Also open to Lehi, UT., Hands-on administrator for our enterprise BI, analytics, and AI platforms, with Databricks at the core as a major, strategic data source for reporting and analytics and the foundation for AI enablement. You’ll administer Power BI, Tableau, and Microsoft Fabric, own the Databricks Lakehouse, support additional data sources (SAP HANA, SQL Server, MySQL, AWS Redshift), and lead the rollout of conversational and agentic AI experiences., * Own the Databricks Lakehouse as a major data source feeding BI/analytics and the foundation for AI enablement - clusters, jobs, SQL warehouses, Unity Catalog, cost/performance, and integration into Power BI, Tableau, and Fabric.

• Use Databricks to enable AI - data prep, semantic/serving layers, and model/agent workflows that power natural-language and agentic analytics.
• Design and govern semantic models, datasets, and self-service solutions (certified datasets, metrics, definitions, glossary).
• Enable conversational/agentic analytics on Power BI, Tableau, and Fabric, and configure AI agents that help users find reports, interpret metrics, and resolve issues.
• Integrate BI tools and conversational analytics into collaboration surfaces via MCP - Slack, Microsoft Teams, Claude, and custom portals - so users can query enterprise data where they work.
• Collaborate with Data Engineering and AI teams to integrate LLMs, RAG, copilots, and agents with the analytics platforms.
• Administer Power BI, Tableau, and Microsoft Fabric (capacity, gateways, security, content lifecycle, licensing).
• Maintain connectivity, security, and performance across data sources, with Databricks as the primary source alongside SAP HANA, SQL Server, MySQL, and AWS Redshift.
• Monitor platform health, lead upgrades and onboarding of new technologies, and partner with business teams (Sales, Finance, HR, Operations).
• Provide technical support and training to analysts, power users, and business users.

• 5-8 years administering enterprise BI/analytics platforms, hands-on with Power BI and Tableau (Fabric a plus).
• Deep Databricks experience - clusters, jobs, Unity Catalog, Databricks SQL - as a major data source and the foundation for AI enablement.
• Experience using Databricks to enable AI/ML and agentic workflows (model serving, RAG, agent frameworks) that feed BI and conversational analytics.
• Experience enabling conversational/agentic analytics (Power BI Copilot/Q&A, Tableau Pulse/Ask Data) and governing AI agents for end users.
• Solid understanding of AI/ML concepts: LLMs, RAG, vector search, and agent frameworks.
• Strong SQL, data warehousing, dimensional/semantic modeling, metadata management, and lakehouse architecture.
• Proficiency with Python (and/or R, Jupyter) and scripting for automation, plus cloud experience (AWS and/or Azure).
• Ability to leverage AI coding tools (e.g., GitHub Copilot, Claude Code, Cursor) to accelerate development, automation, and troubleshooting.
• Working knowledge of SAP HANA, and querying experience with SQL Server, MySQL, and AWS Redshift.
• Experience with platform upgrades/migrations and working in Agile, cross-functional teams.
• Strong troubleshooting, end-user support, and BI security/governance skills.
• Bachelor’s in Computer Science, Information Systems, Data Science, or related field. Advanced degree or relevant certifications a plus.

Preferred Skills:

• Experience integrating BI/analytics with Slack, Microsoft Teams, Claude, or custom portals via MCP (Model Context Protocol) or similar.
• Azure OpenAI, Databricks AI/ML, or similar AI platforms.
• Alteryx and data governance tools.
• Certifications in Databricks, Fabric, and Power BI a plus (Tableau, AWS, SAP HANA also valued).
• Strong communication, leadership, and stakeholder management.

SGA is a technology and resource solutions provider driven to stand out. We are a women-owned business. Our mission: to solve big IT problems with a more personal, boutique approach. Each year, we match consultants like you to more than 1,000 engagements. When we say let’s work better together, we mean it. You’ll join a diverse team built on these core values: customer service, employee development, and quality and integrity in everything we do. Be yourself, love what you do and find your passion at work. Please find us at .