Data Analyst and Tech Support

At SBS, you’ll be part of a dedicated team of professionals committed to providing accurate and timely billing solutions for IT and telecom companies. Our Operations staff are the backbone of our core services, playing a crucial role in building our company’s image and contributing directly to our continued success. We are not just a billing company; we are a technology company solving tough problems for our clients and fueling their growth and success. We’re Hiring: Operations Team Members

Seeking motivated individuals to join our expanding Operations Team., * Performing technical support for clients

• Running billing cycles and tax reports
• Monitoring program execution
• Auditing customer data
• Assisting with system testing
• Processing daily call records
• Updating & Maintaining Knowledgebase
• Onboarding & Training

Do you have experience in Telecommunication?, * Experience in the IT sector

• A degree in Management Information Systems (MIS) or Computer Science (or equivalent experience).
• We value individuals with a passion for technology and a desire to provide exceptional customer service
• Intense attention to detail; accuracy is our livelihood
• Professionalism and a solid work ethic
• Good communication skills
• Patience
• Multi-tasking Ability
• Technical problem-solving skill set
• Relational database knowledge (SQL)
• Telecommunications experience a plus

Pulled from the full job description

• Prescription drug insurance
• Health insurance
• 401(k) matching
• Paid time off
• Vision insurance
• 401(k) 3% Match
• Dental insurance, Opportunity for Advancement: For the right candidate, rapid advancement to a middle management position is possible. We are committed to investing in our employees’ growth and development.

Join Sandy Beaches Software and be a part of a dynamic, growing company that is shaping the future of billing solutions. Apply today and embark on a rewarding career journey!

Job Type: Full-time

Pay: $45,000.00 - $60,000.00 per year, * 401(k) 3% Match

• Dental insurance
• Dependent health insurance coverage
• Family leave
• Health insurance
• Paid holidays
• Paid sick time
• Paid time off
• Prescription drug insurance
• Vision insurance

Since 1990, Sandy Beaches Software (SBS) has been a leading provider of billing and customer care solutions for telecommunications companies and managed service providers across the nation. Our unwavering commitment to ensuring our clients’ growth and profitability has solidified our sterling reputation in the industry. Rapid Growth Fueled by Innovation SBS is experiencing a period of unprecedented growth, driven by the recent adoption of cutting-edge AI tools. These innovations have enhanced our service offerings and significantly increased demand, necessitating the expansion of our Operations Team. Why Join SBS?

Technical Focus * Team Environment * Management Opportunities * Competitive Benefits