Senior NetSuite ERP Implementation Project Manager

The Senior NetSuite ERP Implementation Project Manager for a 6-month contract to assess, stabilize, and drive forward an active NetSuite implementation for a health supplement business.

Senior NetSuite ERP Implementation Project Manager will join an implementation already in progress, determine the true current state, identify risks and gaps, organize priorities, and create a practical roadmap for short-term stabilization, medium-term execution, and long-term ERP maturity.

The environment includes health supplements, sales operations, inventory, purchasing, item master data, fulfillment, finance, process controls, reporting, and related operational workflows.

This is not a generic project coordination role. The right contractor must understand enough NetSuite, ERP implementation, inventory/process flow, and business operations to challenge assumptions, organize decision-making, and drive execution.

Key Objectives

1. Current-State Assessment

The contractor will determine:

• What has been completed.
• What is partially complete.
• What is blocked.
• What has not started.
• What decisions remain unresolved.
• Where business requirements and NetSuite configuration do not align.
• Whether current plans support a realistic go-live.

1. Short-Term Stabilization

Within the first 30 days, the contractor should establish:

• Implementation health assessment.
• RAID log: risks, actions, issues, and decisions.
• Critical-path plan.
• Vendor accountability structure.
• Internal ownership model.
• Executive status reporting.
• 30/60/90-day recovery roadmap.

1. Medium-Term Execution

The contractor will drive implementation progress across:

• Finance and accounting.
• Sales order processing.
• Inventory management.
• Procurement and purchasing.
• Item master governance.
• Fulfillment and warehouse processes.
• Reporting and dashboards.
• Roles, permissions, and approval workflows.
• Data migration.
• Integrations.
• User acceptance testing.
• Cutover and go-live readiness.

1. Long-Term ERP Readiness

The contractor will help define:

• Post-go-live support model.
• Hypercare plan.
• Enhancement backlog.
• Process ownership.
• Reporting roadmap.
• Data governance.
• Operational controls.
• Long-term NetSuite support needs.

Primary Responsibilities

• Lead the assessment and stabilization of the NetSuite implementation.
• Review project plans, SOWs, vendor deliverables, configuration status, open issues, testing status, data migration plans, and business requirements.
• Facilitate discovery sessions with finance, sales, operations, inventory, procurement, warehouse, quality, customer service, IT, and leadership.
• Translate business needs into clear NetSuite workstreams, owners, milestones, and deliverables.
• Identify scope gaps, process gaps, configuration risks, reporting gaps, and operational readiness issues.
• Manage implementation partner activities and hold vendors accountable for deliverables.
• Build and maintain a realistic project plan.
• Maintain issue, risk, decision, dependency, and change-control logs.
• Coordinate UAT planning, test scripts, defect tracking, retesting, and business signoff.
• Support data migration planning and validation.
• Support cutover planning and go/no-go decision-making.
• Provide concise executive-level status reporting.
• Escalate risks early and clearly.
• Help the company move from implementation uncertainty to a controlled execution path.

Relevant Business Processes

The contractor should be comfortable working across:

• Lead/opportunity to quote/order.
• Sales order to fulfillment.
• Procure-to-pay.
• Inventory receiving and adjustments.
• Item setup and item master governance.
• Lot/batch tracking where applicable.
• Inventory costing and reconciliation.
• Returns, credits, RMAs, and customer service workflows.
• Financial close and reporting.
• Operational reporting and dashboards.
• Quality-sensitive or regulated product workflows.

Do you have experience in Warehouse operations?, Do you have a Bachelor’s degree?, * Bachelor’s degree in Computer Science, Computer Information Systems or Business Administration.

• 5+ years of ERP implementation project management experience.
• 3+ years of NetSuite implementation experience.
• Experience joining an implementation already in progress.
• Strong understanding of NetSuite ERP business processes.
• Experience with sales, inventory, purchasing, fulfillment, finance, reporting, and operational workflows.
• Ability to assess unclear or incomplete project status and create an executable recovery plan.
• Experience managing third-party implementation partners.
• Strong executive communication skills.
• Strong documentation and project governance discipline.
• Experience with UAT, cutover, data migration, defect management, and go-live readiness.

PREFERRED REQUIREMENTS

• NetSuite certification.
• PMP or similar project/program management certification.
• Experience in supplements, CPG, food/beverage, manufacturing, distribution, or life sciences.
• Experience with lot tracking, inventory controls, quality holds, production records, labeling, warehouse processes, or regulated product environments.
• Experience with integrations involving ecommerce, EDI, 3PL, WMS, QMS, CRM, BI/reporting, or middleware platforms.
• Familiarity with systems such as MasterControl, SPS Commerce, Celigo, Boomi, Shopify, Amazon, Salesforce, or similar platforms.