Salesforce Administrator

• Configure, administer, and maintain the Salesforce platform to support mission-critical business processes and modernization initiatives.
• Build and enhance solutions using declarative tools including Flows, approval processes, validation rules, and object configurations.
• Manage users, roles, profiles, permission sets, and sharing models to ensure appropriate access, security, and compliance.
• Support and optimize business processes through workflow automation, case management, and process improvements within Salesforce.
• Configure and maintain reports, dashboards, and analytics to provide operational insights and support decision-making.
• Ensure data integrity through data management activities including data imports, deduplication, cleansing, and governance.
• Monitor system performance, troubleshoot issues, and provide timely resolution of platform-related problems.
• Collaborate closely with Product Managers, Developers, Architects, and business stakeholders to gather requirements and deliver effective Salesforce solutions.
• Leverage AI-assisted administrative tools and intelligent automation to streamline repetitive tasks, enhance productivity, and improve platform management.
• Support AI-enabled features and tools within Salesforce, including automation recommendations, predictive insights, and intelligent workflows.
• Assist in managing integrations with other enterprise systems by coordinating with development and integration teams.
• Maintain documentation for system configurations, processes, user guides, and governance policies.
• Participate in Agile ceremonies such as sprint planning, backlog refinement, and user story development.
• Ensure adherence to security, governance, accessibility, and compliance standards.
• Identify opportunities for platform optimization, automation, and adoption of emerging Salesforce capabilities.
• Provide user support, training, and enablement to maximize platform adoption and usability.

• Bachelor’s degree in Information Systems, Business, Technology, or a related discipline.
• Active Secret clearance.
• Must be local to the DMV area with the ability to support onsite requirements in Washington, DC.
• Salesforce Administrator Certification.
• Demonstrated experience administering Salesforce in enterprise or government environments.
• 3-5 years of experience administering Salesforce in enterprise environments.
• Strong experience with Salesforce configuration including objects, fields, page layouts, Flows, validation rules, and reports/dashboards.
• Experience managing users, security models, and data access controls.
• Experience supporting business process automation and workflow optimization within Salesforce.
• Experience with data management, including imports, exports, data quality, and governance.
• Experience working in Agile environments supporting continuous delivery and iterative improvements.
• Familiarity with AI-assisted administration tools, automation platforms, or intelligent workflow solutions.
• Understanding of Salesforce platform capabilities, limitations, and best practices.
• Understanding of security, compliance, and governance within Salesforce environments.

SALARY RANGE: $110,000 - $129,000

The salary range for this position is determined based on qualifications, skills, and relevant experience. The final salary offered will be determined based on several factors including:

• The candidate’s professional background and relevant work experience
• The specific responsibilities of the role and organizational needs
• Internal equity and alignment with current team compensation
• This role is also eligible for additional compensation, subject to the terms and policies of MetroStar, which may include

• Performance-based bonuses
• Company-paid training and/or certifications
• Referral bonuses

To apply for this position, please submit your resume via the form below or through our careers page: https://www.metrostar.com/jobs/

Application Deadline: Applications will be accepted on a rolling basis until the position is filled; candidates are encouraged to apply as early as possible for full consideration.

Additional Compensation: This role may also be eligible for bonuses and/or additional incentives based on individual and company performance.

Benefits: All full-time employees are eligible to participate in our benefits programs:

• Health, dental, and vision insurance
• 401(k) retirement plan with company match
• Paid time off (PTO) and holidays
• Parental Leave and dependent care
• Flexible work arrangements
• Professional development opportunities
• Employee assistance and wellness programs

Like we said, we are big fans of our people. That’s why we offer a generous benefits package, professional growth, and valuable time to recharge. Learn more about our company culture code and benefits. Plus, check out our accolades.

We know that you can’t have great technology services without amazing people. At MetroStar, we are obsessed withour people and have led a two-decade legacy of building the best and brightest teams. Because we know our future relies on our deep understanding and relentless focus on our people, we live by our mission: A passion for our people. Value for our customers.