SENIOR CLINICAL APPLICATIONS SPECIALIST

We are seeking a Senior Clinical Applications Specialist professional to provide advanced support, administration, and optimization of clinical applications across our organization. This role is a key technical and operational resource, supporting radiology systems such as PACS, RIS, and dictation platforms while driving workflow improvements and enhancing the end-user experience.

This is a hybrid position, requiring regular onsite presence in the Daytona Beach, FL area, along with remote work flexibility.

You will collaborate closely with IT teams, vendors, radiologists, and cross-functional departments to ensure system stability, efficient workflows, and seamless data transmission., Leadership & Operational Support

• Provide senior-level support for clinical applications, ensuring system performance and reliability
• Mentor and guide Clinical Applications Support team members (Level I-III)
• Oversee daily operations, including projects, upgrades, and implementations
• Support management with oversight of system performance and support activities

System Administration & Technical Expertise

• Troubleshoot and resolve complex issues related to clinical applications and integrations
• Implement, test, and validate system updates, patches, and enhancements
• Maintain expertise in radiology workflows and identify optimization opportunities
• Ensure accurate and timely DICOM and HL7 data transmissions

Workflow Optimization

• Partner with radiologists and clinical staff to improve workflows and system usability
• Analyze operational data to identify inefficiencies and recommend improvements
• Enhance user experience with PACS, voice recognition, and imaging systems

Training & Collaboration

• Assist in developing and delivering training for staff and providers
• Collaborate with IT, Teleradiology Support, and other teams to ensure seamless operations
• Maintain detailed documentation of workflows, systems, and issue resolutions

Do you have experience in Workflow management (operations management method)?, Do you have a High school diploma or GED?, * High school diploma or equivalent required

• Associate degree or higher in Information Systems, Computer Technology, or related field preferred
• Relevant IT or clinical certifications are a plus

Experience

• 2-3+ years of experience supporting radiology systems (PACS, RIS, dictation, etc.)
• Experience in advanced or Level II support role preferred
• Experience with system implementations, upgrades, and downtime procedures, * Strong understanding of radiology workflows and imaging systems
• Knowledge of DICOM and HL7 standards
• Familiarity with operating systems, networks, and system integrations
• Strong analytical and problem-solving abilities
• Proficiency in Microsoft Office and task/project management tools
• Excellent communication and collaboration skills, * Ability to manage multiple priorities in a fast-paced environment
• Strong troubleshooting and critical thinking skills
• Ability to work cross-functionally with technical and clinical teams
• Commitment to maintaining confidentiality and healthcare compliance standards, * Hybrid work environment (onsite and remote)
• Regular onsite presence required in the Daytona Beach, FL area
• Occasional evening or weekend work may be required
• Ability to sit or stand for extended periods and lift up to 15 lbs

Pulled from the full job description

• Referral program
• AD&D insurance
• 401(k)
• Health insurance
• Paid time off
• Vision insurance
• Dental insurance, As an employee of Radiology Associates, you will enjoy a comprehensive benefits package that includes:
• Affordable Medical, Dental, and Vision Insurance
• Paid Time Off (PTO) and Paid Holidays
• Paid Life and AD&D Insurance
• Employee Assistance Program (EAP)
• Travel Assistance and Identity Theft Assistance
• Employee Recognition Programs
• 401(k) Retirement Program
• Employee Referral Bonus Program

Radiology Associates is a trusted leader in diagnostic imaging and proudly recognized as a Breast Imaging Center of Excellence by the American College of Radiology. We are committed to delivering high-quality, patient-centered care in a supportive and professional environment. Join a collaborative, purpose-driven team making a real impact across our Florida communities through innovation in healthcare., Drug-Free and Tobacco-Free Workplace: We are committed to maintaining a safe and healthy work environment.

E-Verify Participation: This organization participates in E-Verify to confirm employment eligibility in the United States.