Cash Applications Specialist

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Other duties may be assigned. The primary responsibility of a Cash Applications Specialist is to process incoming payments accurately and efficiently, ensuring that they are correctly applied to customer accounts with a strong emphasis on problem solving.

Essential Job Functions: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Other minor duties may be assigned.

Daily Processing of Cash Receipts:

• The specialist handles the daily processing of cash receipts, including posting payments made by billing system, credit card, lockbox, mailed checks and bank ACH payments, bank wires.
• Identifying and address daily unapplied amounts, ensuring they are posted to customer accounts and when necessary, follow up with Unapplied Payments Specialist.

Record Maintenance:

• Maintains accurate records for auditing purposes. This includes filing remittances, and check copies and daily reporting to Treasury Manager.

Other Daily Tasks:

• Processing NSF Payments and payment and reverse from customer accounts.
• Record any refunds issued to customers.
• Process any money moved between customer’s accounts or posted improperly.
• Process any lockbox exceptions.
• Support and Communication:
• Collaborating with Treasury Management and the Collections department.
• Addressing any relevant issues related to cash receipts, applications.
• Reaching out to customers to resolve account issues., This job description is intended to be an accurate representation of the general functions of the job, rather than exhaustive list of duties, responsibilities, or experience. Other duties may be assigned, requested, or required. Aspects of the job may be altered without notice.

Do you have experience in Customer communication?, Do you have a High school diploma or GED?, * Education: Candidates with relevant degrees such as an associate or bachelor’s degree in accounting, Finance, Business, or a related field are preferred or High School diploma with strong math skills.

• Skills: Desired skills include familiarity with banking policies, online systems, Microsoft Office (Word and Excel), and accounts receivable concepts with strong math skills and problem solving.
• Experience: Candidates with 2 or more years of Cash Application and customer service experience are preferred. Tower Experience a plus.

Interstate Waste Services is the most progressive and innovative provider of solid waste and recycling services in the greater New York, New Jersey and Connecticut markets with a rail-served landfill in Ohio. IWS is committed to delivering high-quality waste, recycling and environmental services, while prioritizing the safety of our employees, customers and communities. We cater to a diverse range of industrial, medical and commercial/residential customers.

Founded in 1998, IWS has grown over the years through acquisitions, many of which were family-owned businesses that remain a part of our team today. We’re proud to combine the resources of a large company with the values and care of a family-run business.