Area Support Analyst [Billings]

Are you an experienced Accounts Receivable professional with a passion for continuous improvement and delivering exceptional customer outcomes? We’re looking for a proactive and analytical individual to join our team in a role where you can truly make an impact.

In this role, you’ll act as a subject matter expert, supporting operational escalations and helping to upskill colleagues to drive performance and knowledge across the team. You’ll play a key part in processing invoices, cash allocation, embedding best practice, and supporting the drive to standardisation within a complex, high-volume environment.

You’ll work closely with stakeholders across the business, fostering strong relationships and promoting a customer-centric culture, while also contributing to key improvement initiatives across the wider shared service centre., * Working pattern: hybrid working - this role permits hybrid working, employees are expected to work from a Network Rail location for 60% of their weekly hours, typically 3 days for full time roles.

Safe behaviour is a requirement of working for Network Rail. Applicants should be able to demonstrate their awareness of our safety vision ., * Strong analytical skills and a continuous improvement mindset

• Proven experience in Accounts Receivable, particularly billing and cash allocation
• Excellent communication and organisational skills
• Experience working in a complex or shared service environment
• Confident using Excel and Microsoft tools
• Oracle eBusiness Suite and/or Horizon experience
• Professional qualifications (full or part)

• 28-day annual leave with the option to buy and sell days
• Choice of pension schemes
• 75% discount of leisure travel for you and your family
• Private Healthcare
• 5 days paid volunteer or carers leave
• Up to 75% subsidised Rail and Underground travel
• Gym Pass -access to gyms across UK
• My Benefits platform- giving national and local retail discount

To find out more explore Working for Network Rail

Some of our roles require face to face Drugs & Alcohol testing. We will share further details with you as part of your formal offer.

All offers of employment are conditional upon satisfactory completion of pre-employment checks.

Our aim is to ensure your candidate experience is as positive as possible. If you require reasonable adjustments at any point, simply let us know and we’ll do our best to assist you.

Below are some examples of adjustments we can make:

• Changing a provision, practice or ‘the way things are done’ For example, we can give candidates extra time to complete online, tasks or interviews as needed.

• Changing a physical feature of our workplace For example, office/room layout can be adapted to accommodate individual needs.

• Providing extra equipment or assistance For example, we can provide sign language interpreters and support workers where needed. Alternative document formats can be made available.

There are lots of other adjustments we can consider, please just ask!

If you have any questions or would like to speak the Resourcing Team, please contact

At Network Rail, we’re dedicated to keeping passengers and freight moving safely and efficiently across the country. When you join us, you’re not just part of a team- you’re part of something that matters to millions. We believe that our people are at the heart of what we do, and every role plays a vital part in building a better, more connected railway.