E-commerce Operations & Systems Manager

• Management and creation of all ecommerce processes and procedures,
• Ongoing ClickUp management and optimisation,
• Managing API connections; using Make.com to sync between Shopify and ClickUp,
• Maintenance of automations, workflows, and task management systems,
• Identifying operational improvements and implementing scalable solutions,
• Introducing and integrating AI platforms to improve efficiency and reduce operational costs.

Website & Shopify Management

• Full management and maintenance of Shopify and Shopify POS systems,
• Support store staff with POS troubleshooting and operational guidance, including occasional weekend support calls,
• Managing iPad procedures, hardware and software maintenance,
• Maintaining product meta fields and Search & Discovery filtration systems,
• Managing product badges, collection messaging, and customer journey workflows,
• Managing payment integrations and messaging including Klarna, ClearPay, Novuna Finance, Shop Pay, and similar platforms,
• Theme management, navigation structure, product templates, pricing visibility, and site availability settings,
• Supporting external developers and integrations, including BC/Shopify connection troubleshooting.

Marketing & Design

• Creation of digital and print marketing assets including:
• Paid social campaign creatives
• Email marketing graphics
• Website messaging and promotional badges
• Store signage and ticketing (standard and sale)
• Designing and implementing modern website updates and layouts,
• Ad-hoc graphic design tasks as required.

Staff & Operational Support

• Staff time sheet approvals
• Holiday request management
• Maintaining internal planning calendars
• Interview and recruitment support
• Providing operational support and guidance across teams.

Do you have experience in Marketing?, We are looking for a highly organised, technically capable, and proactive Ecommerce Operations & Systems Manager to oversee and improve the day-to-day running of our ecommerce infrastructure, digital operations, staff systems, and marketing support functions.

This is a hands-on in person role at our Aintree location for someone who thrives in a fast-paced retail and e-commerce environment, can manage multiple systems simultaneously and is confident solving operational problems independently., * Strong experience with Shopify and Shopify POS,

• Experience using ClickUp, Make, or similar automation platforms,
• Confident with ecommerce workflows and systems management,
• Strong understanding of retail operations and customer journey optimisation,
• Skilled in digital design and marketing asset creation,
• Highly organised with strong problem-solving ability,
• Comfortable working independently and managing multiple priorities,
• Experience with AI productivity tools and automation platforms is highly desirable.

What We’re Looking For:

• This role suits someone who combines operational thinking with technical capability and creative execution.
• You should be comfortable managing systems, solving problems quickly, supporting staff, and continuously improving how the business operates.
• If you enjoy building efficient workflows, improving e-commerce experiences, and taking ownership of operational processes, we’d like to hear from you

Pulled from the full job description

• Employee discount
• Free parking
• Store discount
• Company pension
• On-site parking, £ Competitive salary - for a great candidate based on experience, Why Join Taskers?
• Established, growing retail business with strong online expansion
• Real opportunity to shape strategy
• Close-knit team with fast decision-making
• Staff discounts and company benefits

Interviews:

Interviews held flexibly - we will collaborate best time fits for the right candidate

Job Types: Full-time, Permanent, * Company pension

• Employee discount
• Free parking
• On-site parking
• Store discount