Veterans Transition Program-Associate Technology...

The Onboarding Team plays a critical role in successfully onboarding clients onto Insight’s data collection services, ensuring a seamless and high-quality experience from day one., We are seeking an experienced Onboarding Manager with a background in alternatives to support onboarding of Limited Partner (LP) clients.

In this role, you will lead end-to-end onboarding projects, working cross-functionally and building strong relationships with stakeholders at multiple levels. You will manage onboarding timelines, coordinate data collection and system setup, and ensure successful client adoption of Insight solutions.

About this role

Client Onboarding & Project Management

• Own and manage end-to-end onboarding lifecycle for assigned clients

• Develop and maintain detailed onboarding project plans, ensuring key milestones are met

• Lead client kick-off meetings and define onboarding scope (e.g., fund onboarding lists)

• Coordinate onboarding activities across internal teams and stakeholders

Client Relationship Management

• Build and maintain strong client relationships across different levels of the organization

• Act as a primary point of contact during onboarding

• Provide regular status updates and ensure transparent communication

Data & Product Implementation

• Oversee client data acquisition, ensuring accuracy and completeness

• Monitor and troubleshoot initial data collection cycles

• Manage cash flow (CF) and NAV uploads, including reconciliation

• Support integration of Insight with eFront and Aladdin products, where applicable

Client Enablement & Training

• Deliver product demonstrations and onboarding training sessions

• Educate clients on system functionality and newly introduced features

• Drive client adoption and engagement with Insight solutions

Collaboration & Continuous Improvement

• Collect and analyze client feedback to improve service and product offering

• Partner with Product and Engineering teams to suggest enhancements, test new features, and resolve issues

• Identify risks or blockers and escalate as needed to ensure client satisfaction

Reporting & Governance

• Provide regular internal reporting and onboarding status updates

• Ensure timely resolution of issues impacting service delivery

• Experience in a financial technology firm (implementation, onboarding, or client relationship management) or experience in an investment firm focused on data management

• Exposure to the alternatives industry is a strong advantage

• Bachelor’s degree (or equivalent) in Finance, Economics, Technology, or a related field

• Strong project management and organizational skills

• Ability to work independently in a fast-paced, dynamic environment

• Proven ability to manage multiple priorities and adapt quickly

• Excellent communication and presentation skills

• Proactive, energetic, and solution-oriented mindset

• Advanced MS Office skills, particularly Excel

What You Bring

• A client-first mindset with a focus on delivering high-quality outcomes

• Strong ownership and accountability for onboarding success

• Ability to navigate complexity and drive results across cross-functional teams

Where will I be based?

This role will be based in our Atlanta, Georgia Office.

Program Eligibility:

• Minimum of 2 years of Active Uniformed service

• <5 years of civilian work experience

• Bachelor’s degree obtained pre- or post-military service

• Open to all U.S. Veterans, regardless of rank or branch of service

• Must be able to commence employment in October 2026

For Atlanta, GA Only the salary range for this position is USD$105,000.00 - USD$132,000.00 . Additionally, employees are eligible for an annual discretionary bonus, and benefits including healthcare, leave benefits, and retirement benefits. BlackRock operates a pay-for-performance compensation philosophy and your total compensation may vary based on role, location, and firm, department and individual performance.

Our benefits

To help you stay energized, engaged and inspired, we offer a wide range of benefits including a strong retirement plan, tuition reimbursement, comprehensive healthcare, support for working parents and Flexible Time Off (FTO) so you can relax, recharge and be there for the people you care about.

Our hybrid work model

The program begins with an orientation where you’ll learn about BlackRock’s principles, mission, purpose, and culture. You’ll learn about the asset management industry and get an in-depth look at how BlackRock serves its clients. Following orientation, you’ll join your team and gain insights into the day-to-day life of an Associate as you develop subject-matter expertise through on-the-job learning and our industry-leading technology, Aladdin., The team is part of Private Data Services within Aladdin Data, supporting clients across the Aladdin ecosystem. The broader Aladdin Business includes over 1,200 professionals focused on implementation, client support, sales, marketing, and client engagement., BlackRock’s hybrid work model is designed to enable a culture of collaboration and apprenticeship that enriches the experience of our employees, while supporting flexibility for all. Employees are currently required to work at least 4 days in the office per week, with the flexibility to work from home 1 day a week. Some business groups may require more time in the office due to their roles and responsibilities. We remain focused on increasing the impactful moments that arise when we work together in person - aligned with our commitment to performance and innovation. As a new joiner, you can count on this hybrid model to accelerate your learning and onboarding experience here at BlackRock.

Guidance on AI use for candidates

At BlackRock, AI has long been part of how we work - enhancing decision-making, improving operations, and helping us deliver better outcomes for clients. We encourage candidates to use AI thoughtfully to learn, prepare, and work more effectively; but during our interview process, we want to focus on getting to know you through your own experiences, thinking, and judgment. To support you, we’ve provided guidance on when and how to use AI during our hiring process so you can approach each step with confidence and showcase your best self.

About BlackRock

At BlackRock, we are all connected by one mission: to help more and more people experience financial well-being. Our clients, and the people they serve, are saving for retirement, paying for their children’s educations, buying homes and starting businesses. Their investments also help to strengthen the global economy: support businesses small and large; finance infrastructure projects that connect and power cities; and facilitate innovations that drive progress.

This mission would not be possible without our smartest investment - the one we make in our employees. It’s why we’re dedicated to creating an environment where our colleagues feel welcomed, valued and supported with networks, benefits and development opportunities to help them thrive.

To learn more about BlackRock, please visit Careers.BlackRock.com . We also encourage you to get to know us on LinkedIn , Instagram , YouTube , X , and TikTok .

BlackRock is proud to be an equal opportunity workplace. We are committed to equal employment opportunity to all applicants and existing employees, and we evaluate qualified applicants without regard to race, creed, color, national origin, sex (including pregnancy and gender identity/expression), sexual orientation, age, ancestry, physical or mental disability, marital status, political affiliation, religion, citizenship status, genetic information, veteran status, or any other basis protected under applicable federal, state, or local law. View the EEOC’s Know Your Rights poster and its supplement (https://www.dol.gov/sites/dolgov/files/OFCCP/regs/compliance/posters/pdf/22-088_EEOC_KnowYourRights.pdf) and the pay transparency statement (https://www.dol.gov/sites/dolgov/files/OFCCP/pdf/pay-transp_%20English_formattedESQA508c.pdf) ., BlackRock will consider for employment qualified applicants with arrest or conviction records in a manner consistent with the requirements of the law, including any applicable fair chance law.