APEX Applications Support Analyst

• Front Office Support: Provide comprehensive L1, L2, and L3 functional and technical support for the Apex Securities Finance platform, responding promptly to trader queries to guarantee optimal performance.
• Business Analysis & Project Delivery: Analyse complex requirements from the Front Office, produce detailed functional specifications, and design practical solutions for BAU initiatives and small-to-medium projects.
• Stakeholder Bridge: Represent the BAU support function during project delivery meetings, bridging the gap between technology teams, global support networks, and business stakeholders.
• Testing & Release Management: Perform rigorous functional testing of deliverables, validate and approve test results prior to deployment, and ensure live code releases introduce zero risk to the production environment.
• System Maintenance & Documentation: Support ongoing system maintenance to align with technological and regulatory advancements, while meticulously documenting solutions to share best practices globally.

You will act as a trusted partner for traders and Front Office staff, combining your technical prowess with strong interpersonal skills to provide hands-on functional support and safe enhancement delivery for Repo and Securities Borrowing & Lending (SBL) products. If you are passionate about continuous improvement and want to own your career within an inclusive culture that puts people first, we want to hear from you., * Apex & Fixed Income Expertise: Extensive hands-on experience supporting Apex Securities Finance applications and Fixed Income trading desks within an investment banking context.

• Product Knowledge: In-depth understanding of Repo and Securities Borrowing & Lending (SBL) products, including end-to-end trade life cycles, booking, pricing, and settlements.
• Front Office Application Support: A proven track record of delivering rapid L1/L2 application support directly within a fast-paced Front Office environment.
• Technical & Analytical Skills: Strong analytical problem-solving abilities coupled with working familiarity with Linux environments (performance monitoring and routine maintenance).
• Desirables: Familiarity with FIX protocol/messaging, experience with Apex Loanet Interface (ALI) or Apex Toolkit APIs, and C++ development or debugging experience.

If you’ve held any of these roles or used these technologies/skills, this role could be a great fit: Apex Support Analyst, Business Analyst, Fixed Income Support, Securities Finance BA, Front Office Application Support, Repo Analyst, SBL Support, Linux, FIX Protocol, Loanet, FIS Trading Manager, SunGard Apex, Apex Martini

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