Systems Analyst (Programming background)

Serve as a Senior Systems Analyst on a Scrum Team within Fidelity’s Workplace Investing Digital Platforms Technology Organization.

• Act as a liaison/translator between business partners and developers to ensure clear communication and understanding of requirements.
• Collaborate closely with Squad Lead, Scrum Master, Developers, QA, and Architects to design, build, test, and deliver digital features.
• Analyze, map, and interpret REST services and data for integration with front-end Angular applications.
• Query, analyze, and understand data models; perform data mapping and support data-driven decision-making.
• Engage with stakeholders to understand personas, use cases, and user requirements.
• Write and maintain supporting documentation such as product guides, business process diagrams, and system workflows.
• Triage system defects and troubleshoot issues across environments.
• Provide mentoring and guidance to junior Systems Analysts within the team.
• Apply critical thinking, analytical, and problem-solving skills to ambiguous situations.
• Contribute to scalable and maintainable solution design and implementation., This role is ideal for a former developer with strong systems analysis skills, excellent communication, and a passion for both technology and business process improvement. The position focuses on bridging the gap between business and technical teams to deliver high-quality digital solutions in a fast-paced, innovative environment.

6+ years of Systems Analysis experience (preferably in financial services applications).

• Previous software development experience (Java/Angular background preferred).
• Strong understanding of REST services and data integration with front-end applications.
• Ability to interpret, query, and model data; strong SQL skills are a plus.
• Experience with Agile software development methodology.
• Excellent written and oral communication skills; ability to convey technical concepts to varied audiences.
• Skilled in developing business process diagrams, system workflows, and product guides.
• Expertise in troubleshooting, problem-solving, and defect triage.
• Strong organizational and mentoring abilities; passion for continuous improvement.

Nice to Have:

• Experience in Java and Angular technologies.
• Familiarity with testing strategies, test automation, and writing test scripts.
• Experience with Jira, Confluence, and QA automation tools.
• Experience in technical analysis of sophisticated web applications.

Other:

• Bachelor’s degree (BS/BA) or equivalent required.
• Local candidates preferred; onsite interview required.
• Work authorization limited to GC-EAD, -EAD.