Head of Data Quality & Governance

We’re looking for a confident and collaborative Head of Data Quality & Governance to lead the development and embedding of our enterprise-wide data governance and data quality frameworks. This is a fundamental role at the heart of our transformation journey, ensuring our data is accurate, trusted, secure and used responsibly across the organisation.

You’ll work closely with senior leaders, system owners, data stewards and operational teams to build a culture of ownership, accountability and good data practice. You’ll bring clarity to complex issues, translate data risks into proportionate guidance, and help colleagues make confident, insight-driven decisions.

This role is perfect for someone who understands that data quality and governance are not just about policies, they’re about people, behaviours and enabling the organisation to move forward with confidence., * Lead data quality monitoring and remediation, ensuring organisational data is accurate, consistent and trusted

• Improve data quality at source through strong business partnership
• Provide assurance on KPIs, reporting and regulatory submissions, including SDR
• Maintain data standards and ownership models across the organisation
• Promote data literacy and good data practice across teams
• Lead and develop a specialist governance function
• Embed enterprise-wide data governance frameworks that support clarity, ownership and accountability
• Ensure GDPR and data protection compliance

You’re a persuasive and pragmatic leader who brings clarity to complexity. You understand that data quality and governance are as much about culture and behaviour as they are about frameworks and controls. You’re curious, calm under pressure and able to influence senior stakeholders with confidence.

You balance assurance with practicality; helping the organisation move forward without unnecessary bureaucracy. You’re passionate about improving data quality at source and enabling colleagues to make better decisions through better information.

Must haves:

• Experience leading data quality, data governance or information management functions
• Experience improving data quality in complex organisations
• Ability to influence and challenge constructively
• Clear communication of data risk, assurance and recommendations

Strong understanding of:

• Enterprise data quality management
• Social housing regulatory reporting (TSMs, SDR, STAIRS)
• Metadata, data lineage and data quality tooling
• Data governance principles and frameworks
• GDPR and regulatory data requirements

Nice to haves:

• Experience supporting organisational integration or transformation
• Experience working with regulators, auditors or inspection bodies
• Knowledge of data standards and frameworks across housing services
• Skills in workshop facilitation, organisational enablement and root-cause analysis
• Experience in housing, public sector or regulated environments

At SettleParadigm, we believe in creating an environment where our people feel valued, supported, and inspired to grow. Our comprehensive benefits and rewards package reflects this commitment.

• annual salary: £79,493 + £4,936 supplement
• 25 days holiday, increasing with service, plus Christmas closure and buy options
• Generous pension scheme - up to 9.5% employer contribution via salary sacrifice
• Family-friendly leave: Enhanced maternity, paternity, and adoption leave
• Health cash plan - claim up to £1,800 for everyday health costs (plus free kids’ cover)
• Life cover and income protection
• Flexible working - hybrid options, modern offices, free parking & EV charging

And that’s just the beginning! We’re also thrilled to provide:

• Mental Health First Aiders available to support
• Car leasing via salary sacrifice (for permanent colleagues subject to conditions)
• Funded training, qualifications & apprenticeships
• 3 paid volunteering days in the local communities
• Peer-recognition rewards platform
• Paid professional subscription (one per year)

Working Hours

• 37 hours per week
• Monday-Thursday: 09:00-17:30
• Friday: 09:00-17:00
• One hour for lunch.

Our Commitment

We are committed to creating an inclusive workforce, by reflecting and representing the diversity of the communities we serve. We would like to encourage applications from disadvantaged socio-economic backgrounds; people who identify as disabled, neurodiverse, members of the LGBTQ+ community and people from underrepresented groups.

Accessibility and Adjustments

We are committed to providing reasonable adjustments throughout our recruitment process and we’ll always endeavour to be as accommodating as possible. Please let us know in advance of any suitable arrangements required.

Due to the nature of some of our roles involving work with vulnerable members of society, this post may be subject to a basic or enhanced Criminal Disclosure, which will be carried out when a conditional offer is made.

At SettleParadigm, we’re proud to be the largest housing group in the region, managing over 30,000 homes across Buckinghamshire, Bedfordshire, and Hertfordshire.

Everything we do is about delivering excellent services, high quality homes, neighbourhoods we can be proud of and maximising number of new affordable homes we build. Through our merger we’ve brought together shared values, skills and ambition, so we can build more affordable homes and make an even bigger difference in the communities we serve

If you’re ready to grow your career in a supportive, inclusive environment while helping to shape stronger communities, we’d love to welcome you on our journey. Together, we’re building a better future.

If you’re a thoughtful and influential data leader who believes that great decisions start with great data, this is an exciting opportunity to shape how our organisation uses, manages and trusts its information.