2nd Line Support Engineer

1TECH STAFFING LIMITED

Surrey, UK

3 months ago

Role details

Contract type

Permanent contract

Employment type

Full-time (> 32 hours)

Experience level

Experienced

Experience required

2 years minimum

Compensation

£35,000.0 - £48,000.0

Working hours

Regular working hours

Job source

jobsthamesvalley.co.uk

Tech stack

Microsoft Windows Active Directory Microsoft Azure Cloud Computing Networking Basics

Job description

We’re sourcing a skilled 2nd Line Support Engineer to join a growing Managed Services team. This is a great opportunity to work with modern cloud technologies while supporting a diverse client base.

Role Overview

Resolve escalated IT issues across desktop, cloud, and infrastructure
Support Microsoft 365, Active Directory, and networking environments
Troubleshoot hardware, software, and connectivity issues
Collaborate with 1st and 3rd line teams
Maintain documentation and deliver excellent customer service

Requirements

3+ years IT support experience (incl. 2nd line)
Strong knowledge of Windows, Microsoft 365, and basic networking
Experience with Azure, ITSM tools, and remote support
Strong problem-solving and communication skillsWhat’s Offered
Exposure to latest cloud technologies
Training and career development
Supportive, fast-paced environment

Apply for this position

This job is hosted externally. Click below to view the full posting and apply.

Apply on jobsthamesvalley.co.uk

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