Implementation Analyst

Our Scheme Benefits Team is looking for an enthusiastic experienced pension professional to join the team as an Implementation Analyst (Level 2).

If you have a flair for requirement analysis, problem solving and have experience in pensions then why not develop your skills further through providing top service to clients by working in project delivery.

The Scheme Benefits team sits within our Implementation Department whose responsibility it is to implement first class pension administration solutions for our new and existing clients. Our span of projects can range from large blue chip strategic transformational deliveries through to small bespoke client solutions. Working closely with other stakeholders our activities and skills are wide and varied.

In this role the Implementation Analyst (Level 2) will play a pivotal role in any implementation project, interpreting and documenting scheme rules and developing processes. We work alongside the Data Team who onboard data and the Configuration Team who automate calculations.

We will provide ongoing training on our systems and team processes and support the ongoing development of your pensions knowledge., * Analysis of scheme documentation

• Gather and interpret client requirements and processes
• Produce the requirements documentation
• Identify and document queries and issues
• Support the resolution of queries and issues
• Implement the product(s)/service(s) on our technology platform(s)
• Deliver tools to allow successful calculation automation and data migration
• Support Implementation Consultants through the efficient delivery of project tasks
• Deliver end user tools and documents to support operational readiness for the day to day administration
• Mentor and coach new/junior Implementation Analysts

• Experience on Defined Benefit pensions and/or employee benefits administration processes/software
• Able to review and interpret scheme rules and documentation
• Strong attention to detail
• Strong analysis
• Great communication skills
• Intermediate Microsoft Excel skills
• Strong time management
• Ability to prioritise own workload whilst taking account of wider project deliverables

• Competitive salary
• 23 days’ holiday, rising to 27 (pro rata) - plus the option to buy more after qualifying period
• ️ Paid volunteering day with a charity of your choice
• Generous family leave policies - including 15 weeks’ fully paid maternity, adoption, and shared parental leave
• ️ Cycle2Work scheme, pension, life assurance, and more

Customer first, always Fearless innovation Achieve together Everyone is valued

Capita Pension Solutions is one of the UK’s leading pension providers, supporting over 450 schemes and more than 7 million members. We deliver end-to-end pension solutions across administration, data remediation, software, actuarial services, investments, scheme management, and member communications-combining expertise with technology to meet our clients’ evolving needs.