Repairs Administrator

DCL Property Services Ltd is looking for a reliable and organised Repairs Administrator to join our team in Fleet, Hampshire, supporting our day-to-day operations across social housing properties.

This role is primarily focused on supporting the delivery of responsive repairs and maintenance works, ensuring jobs are administered efficiently from instruction through to completion. As part of a growing business, the successful candidate will also provide administrative support across other service areas when required, making this an excellent opportunity for someone who enjoys a varied role.

The Repairs Administrator will communicate directly with social housing clients, residents, subcontractors and operatives, helping to coordinate works while providing administrative support to both the office and operational teams., * Communicate with social housing clients, residents and contractors regarding repairs, appointments and work updates.

• Assist with the scheduling and coordination of responsive repairs and maintenance works.
• Monitor the progress of live jobs and ensure records are kept up to date.
• Raise works orders, update internal systems and maintain accurate job information.
• Provide administrative support to the management and operational teams.
• Maintain accurate records of properties, operatives, subcontractors and client information.
• Prepare reports, spreadsheets and other documentation as required.
• Manage office correspondence, emails and telephone enquiries.
• Provide general office support.
• Assist other departments with administrative duties as business requirements dictate.
• Help ensure the day-to-day operation of the office runs efficiently.

Do you have experience in Administrative experience?, * Previous experience in an administrative or office support role.

• Excellent organisational, multitasking and time management skills.
• Strong attention to detail and accuracy.
• Proficient in Microsoft Office, including Word, Excel and Outlook.
• Excellent written and verbal communication skills.
• Ability to prioritise workload and work effectively in a busy office environment.
• Positive attitude with a willingness to learn and support different areas of the business.

Desirable

• Experience within social housing, property maintenance, repairs or construction.
• Experience using scheduling, CRM or job management software.
• Knowledge of responsive maintenance or property services., * Do you have any social housing experience, and/or experience with responsive repairs and maintenance?

What We Offer

• Monday to Friday, 8:00am - 5:00pm working hours.
• Full-time, office-based role in Fleet, Hampshire.
• Training and ongoing development opportunities.
• A varied role with opportunities to develop your skills across multiple departments.
• Long-term career progression within a growing and ambitious company.
• Friendly, supportive and family-oriented working environment.

If you are organised, proactive and enjoy working in a fast-paced office environment where no two days are the same, we’d love to hear from you.

Job Types: Full-time, Permanent

Pay: From £27,000.00 per year