Experience Designer

The Applied Innovation Exchange is seeking a talented individual who possesses infinite curiosity to work with our UK team in our innovation exchange in the heart of London. You’ll be part of a small team of makers, breakers, doers and disruptors, who love to solve real problems and meet real customer needs.

You will thrive in obscurity and empowered environments, taking ownership of challenges and working in collaboration with our clients and team to turn problem statement into innovative, impactful concepts.

You will be passionate about your craft and how innovation is underpinned by high-quality research, service and product design. Getting excited solving design, business and technology challenges through design and by working hand in hand with customers to deliver unique experiences.

You will have a passion for innovation and emerging technology and embrace working with new ideas and methods. You will be comfortable working in an ambitious, start-up style culture where you will play a part in our future strategy and growth and set the direction for our design strategy.

You will work alongside clients, account execs, innovation strategists, engineers and product managers to ideate, experiment, and build rapid proof of values and innovations for a range of clients leveraging the latest emerging technology.

Your primary role will be to work with our team, clients and partners to create new products, services and systems to drive meaningful change. As a user Centre design advocate, you will deliver value for our clients and have a strong portfolio and track record to remonstrate this. Not only do you understand the value of design, but you are also able to communicate this in engaging ways to clients and internal stakeholders.

Hybrid working: The places that you work from day to day will vary according to your role, your needs, and those of the business; it will be a blend of Company offices, client sites, and your home; noting that you will be unable to work at home 100% of the time.

If you are successfully offered this position, you will go through a series of pre-employment checks, including: identity, nationality (single or dual) or immigration status, employment history going back 3 continuous years, and unspent criminal record check (known as Disclosure and Barring Service)

Your role

• Work alongside senior designers to deliver impact for our clients through design
• Support the delivery of new products, services, capabilities and systems from a design standpoint at pace, from “problem to pilot”
• Work within multi-disciplinary teams to design, prototype and build cutting-edge solutions and future concepts
• Share your work directly with clients in ways that generate curiosity and a desire to apply innovation
• Deliver quality design work, from performing research to high quality and well refined UX/UI, using collaboration tools like Figma and inspire clients towards design standards and systems
• Support the facilitation of workshops, brainstorming sessions, experiments &design sprints with internal design team members or with clients to define design direction
• Conduct user research and interviews, create user journeys and personas to uncover customer insights

You can bring your whole self to work. At Capgemini building an inclusive future is part of everyday life and will be part of your working reality. We have built a representative and welcoming environment, for everyone.

• Experience in a similar design-led role
• Excellent presentation skills with the ability to really engage with and understand stakeholders
• Ideally some experience of taking a product to market by working closely withdevelopers and client stakeholders, at pace
• A bias for action, creating proof points to drive tangible experiments, prototypes or solutions
• Passion for UX design and eagerness and ability to share expertise and bounce ideas with other creative people
• Solid grasp of the design process from research and human centred design practices through to creating high-fidelity UX/UI and prototypes in modern design tools
• Experience in inclusive design is a plus, Ideally an awareness/understanding of emerging technologies such as AI, IoTor Mixed Reality
• Experience with but not reliance on GenAI tools to support your design process - we are looking for someone with critical thinking skills who leverages tooling to support their skillset, not lead them

Capgemini. Make it real.You’d be joining an accredited Great Place to work for Wellbeing in 2024. Employee wellbeing is vitally important to us as an organisation. We see a healthy and happy workforce a critical component for us to achieve our organisational ambitions. To help support wellbeing we have trained ‘Mental Health Champions’ across each of our business areas, and we have invested in wellbeing apps such as Thrive and Peppy. You will be joining one of the World’s Most Ethical Companies®, as recognised by Ethisphere® for 12 consecutive years. We live our values by making ethical business choices every day. Working ethically is at the centre of our culture at Capgemini, meaning you will be helping to create a future we can all be proud of.

Why you should consider Capgemini

Growing clients’ businesses while building a more sustainable, more inclusive future is a tough ask. When you join Capgemini, you’ll join a thriving company and become part of a collective of free-thinkers, entrepreneurs and industry experts. We find new ways technology can help us reimagine what’s possible. It’s why, together, we seek out opportunities that will transform the world’s leading businesses, and it’s how you’ll gain the experiences and connections you need to shape your future. By learning from each other every day, sharing knowledge, and always pushing yourself to do better, you’ll build the skills you want. You’ll use your skills to help our clients leverage technology to inno

About Capgemini

Capgemini is an AI-powered global business and technology transformation partner, delivering tangible business value. We imagine the future of organisations and make it real with AI, technology and people. With our strong heritage of nearly 60 years, we are a responsible and diverse group of 420,000 team members in more than 50 countries. We deliver end-to-end services and solutions with our deep industry expertise and strong partner ecosystem, leveraging our capabilities across strategy, technology, design, engineering and business operations. The Group reported 2024 global revenues of €22.1 billion.

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