Conversational AI Engineer

10+ years of experience in IVR / Conversational AI implementationExpertise in Google CS AS and should be able to build and execute the agentic AI flow using Google CX AS tool.Must have Python experience.10+ years of experience in designing, developing, and implementing enterprise-grade IVRand Conversational AI solutionsProven experience in building customer self-service, customer care, andcontact center automation solutions for telecom service providers.Hands-on experience in designing and implementing Agentic AI workflows usingGoogle Conversational AI (CS AS/CX AS).Experience integrating conversational AI platforms with telecom ecosystems includingCRM, Billing Systems (BSS), Operational Support Systems (OSS), Order Management, and Contact Center platforms.Experience leading technical teams, conducting code reviews, mentoring developers,and driving end-to-end solution delivery.Sttrong expertise in Google Conversational AI (CS AS/CX AS).Hands-on experience in designing and implementing Agentic AI workflows using Google CX AS.Strong programming skills in Python for backend development, orchestration, automation, and API integrations.