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Google CX Agent Studio AI Architect

J2B Global LLC
Charlotte, NC, United States
about 2 months ago
Apply on www.indeed.com
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Role details

Contract type
Permanent contract
Employment type
Full-time (> 32 hours)
Working hours
Regular working hours
Job source
www.indeed.com

Tech stack

Artificial Intelligence Code Review Python (Programming Language) Systems Integration Chatbots Virtual Agents

Requirements

Primary Skills: IVR Google CX Agent Studio (CX AS / CS AS) Conversational AI Agentic AI Python API Integration CRM BSS OSS Order Management Contact Center Platforms Telecom Domain JD: We are looking for an experienced IVR & Conversational AI Architect with strong expertise in Google CX Agent Studio (CS AS/CX AS) to design, develop, and implement enterprise-grade IVR and conversational AI solutions. The ideal candidate must have hands-on experience building Agentic AI workflows using Google CX AS, strong Python programming skills, and experience integrating conversational AI solutions with CRM, Billing Systems (BSS), OSS, Order Management, and Contact Center platforms. Candidates should have prior Telecom industry experience and must be capable of leading technical teams, conducting code reviews, mentoring developers, and driving end-to-end solution delivery.

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Good distractions

Talks and stories from around this role — technically off-topic, practically not.

Moments

Explore playlists

1:00 min

Introduction to chatbot infrastructure and cloud challenges

Stan Girard Stan Girard · World Congress 2024

3:39 min

Addressing code review surrender and process exploitation

Laura Tacho Laura Tacho · World Congress 2026 Europe

3:21 min

Navigating the ethical integration of virtual colleagues

Rudi Bauer Rudi Bauer +1 · Cappuccino with HR

5:03 min

Building web apps and local agents with AI tools

40 sec

Empowering automated workflows with agentic AI models

Mike Mike · World Congress 2025

4:30 min

Demonstrating a knowledge graph powered chatbot interface

Tomaz Bratanic · World Congress 2023

Videos

See all
Chatbots are going to destroy infrastructures and your cloud bills thumbnail
21:21
World Congress 2024 • about 2 years ago

Chatbots are going to destroy infrastructures and your cloud bills

Stan Girard

Are Code Reviews Worth It? Insights from 16 Years of Review Data thumbnail
23:44
World Congress 2024 • about 2 years ago

Are Code Reviews Worth It? Insights from 16 Years of Review Data

Sven Amann

Guiding Agentic AI with Vue thumbnail
31:18
Europe 2026 Virtual • 2 months ago

Guiding Agentic AI with Vue

Rijk van Zanten

Creating bots with Dialogflow CX thumbnail
55:27
LIVE • over 3 years ago

Creating bots with Dialogflow CX

Xavier Portilla Edo

Integrate your Cognitive Assistant with 3rd-party DBs and software thumbnail
48:27
LIVE • almost 5 years ago

Integrate your Cognitive Assistant with 3rd-party DBs and software

Felix Augenstein

Testing AI Agents: Automated Evaluation for Chatbots & RAG Systems thumbnail
30:34
World Congress 2026 Europe • about 2 months ago

Testing AI Agents: Automated Evaluation for Chatbots & RAG Systems

Sebastian Messingfeld

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