Director, Client Coding Integration

The Director, Client Coding Integration serves as a strategic and operational leader responsible for the development, implementation, and optimization of client coding integration functions across physician revenue cycle operations. This role ensures the successful onboarding of new clients, alignment of coding workflows, and ongoing performance improvement through strong stakeholder partnership, data-driven insights, and operational excellence.

This position plays a critical role in connecting coding operations, client delivery, and clinical stakeholders-ensuring seamless communication, high-quality coding performance, and an exceptional client experience., Client Integration & Implementation

• Lead client onboarding and coding integration efforts, ensuring smooth transition, stabilization, and long-term success
• Develop and implement standardized workflows, policies, and best practices for coding integration across clients
• Partner with Client Delivery and Operations teams to align integration strategies with overall revenue cycle objectives

Coding Operations Oversight

• Provide leadership oversight of outpatient coding and abstracting functions, ensuring accuracy, timeliness, and compliance
• Monitor and improve coding KPIs including productivity, quality, and turnaround time
• Ensure adherence to regulatory and coding guidelines through collaboration with Quality, Education, and Compliance teams, * Analyze coding performance metrics, audit results, and denial trends to identify opportunities for improvement
• Develop insights and reporting for leadership to support data-driven decision-making and operational optimization
• Lead initiatives focused on improving coding accuracy, throughput, and overall revenue cycle performance

Stakeholder Engagement

• Serve as a key liaison between coding teams, providers, clients, and internal stakeholders to ensure alignment and issue resolution
• Build and maintain strong client relationships, ensuring high levels of satisfaction and engagement
• Support provider education and communication to improve documentation and coding outcomes, * Lead, mentor, and develop coding integration leaders and teams to drive performance and engagement
• Establish performance expectations, provide coaching, and support career development
• Foster a culture of accountability, collaboration, and continuous improvement

• Bachelor’s degree or equivalent experience
• 7+ years of progressive experience in healthcare coding, revenue cycle, or related operations
• 3+ years of leadership experience managing coding teams or integration functions
• Deep understanding of physician/outpatient coding, including ICD-10, CPT, and HCPCS
• Experience leading client integrations, onboarding, or large-scale operational initiatives
• Strong analytical, problem-solving, and communication skills, * AHIMA or AAPC certification (e.g., RHIA, RHIT, CCS, CPC)
• Experience working across multiple clients, regions, or large-scale coding operations
• Background in data analytics, reporting, or performance improvement initiatives

Work Environment & Travel

• Hybrid role with on-site presence in Ohio required based on client and operational needs
• Travel may be required for client onboarding, relationship management, and operational support, This posting addresses state specific requirements to provide pay transparency. Compensation decisions consider many job-related factors, including but not limited to geographic location; knowledge; skills; relevant experience; education; licensure; internal equity; time in position. A candidate entry rate of pay does not typically fall at the minimum or maximum of the role’s range.

22 Healthcare Financial Management Association (HFMA) MAP Awards for High Performance in Revenue Cycle 2019-2024

Leader in Everest Group’s RCM Operations PEAK Matrix Assessment 2024

Clarivate Healthcare Business Insights (HBI) Revenue Cycle Awards for strong performance 2020, 2022-2023

Energage Top Workplaces USA 2022-2024

Fortune Media Best Workplaces in Healthcare 2024

Monster Top Workplace for Remote Work 2024

Great Place to Work certified 2023-2024

• Innovation
• Work-Life Flexibility
• Leadership
• Purpose + Values

Bottom line, we believe in empowering people and giving them the tools and resources needed to thrive. A few of those include:

• Associate Benefits - We offer a comprehensive benefits package designed to support the physical, emotional, and financial health of you and your family, including healthcare, time off, retirement, and well-being programs.
• Our Culture - Ensemble is a place where associates can do their best work and be their best selves. We put people first, last and always. Our culture is rooted in collaboration, growth, and innovation.
• Growth - We invest in your professional development. Each associate will earn a professional certification relevant to their field and can obtain tuition reimbursement.
• Recognition - We offer quarterly and annual incentive programs for all employees who go beyond and keep raising the bar for themselves and the company.

Ensemble is a leading provider of technology-enabled revenue cycle management solutions for health systems, including hospitals and affiliated physician groups. They offer end-to-end revenue cycle solutions as well as a comprehensive suite of point solutions to clients across the country.

Ensemble keeps communities healthy by keeping hospitals healthy. We recognize that healthcare requires a human touch, and we believe that every touch should be meaningful. This is why our people are the most important part of who we are. By empowering them to challenge the status quo, we know they will be the difference!

O.N.E Purpose:

• Customer Obsession: Consistently provide exceptional experiences for our clients, patients, and colleagues by understanding their needs and exceeding their expectations.
• Embracing New Ideas: Continuously innovate by embracing emerging technology and fostering a culture of creativity and experimentation.
• Striving for Excellence: Execute at a high level by demonstrating our “Best in KLAS” Ensemble Difference Principles and consistently delivering outstanding results.