Project Manager - Salesforce Portal Implementation
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Role details
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Job description
A pharma company in Massachusetts is seeking a Project Manager to focus on Salesforce Portal Implementation in a Remote capacity. In this role, the Project Manager will be responsible for leading the implementation of a Salesforce-based patient portal solution for a healthcare environment., * Lead the planning, execution, and delivery of a Salesforce patient portal implementation project.
- Collaborate with clinical, operational, IT, compliance, and executive stakeholders to define business requirements and success criteria.
- Design and implement patient-facing experiences using Salesforce Experience Cloud and Health Cloud.
- Manage integrations between Salesforce and EHR systems, scheduling platforms, identity management systems, and other healthcare applications.
- Oversee testing, user acceptance testing, training, deployment, issue resolution, and post-go-live support.
Requirements
Do you have experience in Systems integration?, * 5+ years of healthcare system implementation experience
- 10+ years of project management experience
- 1+ years managing enterprise Salesforce projects
- Experience implementing Salesforce Experience Cloud solutions
- Experience with Salesforce Health Cloud in healthcare environments
- Experience delivering patient engagement, patient portal, or healthcare digital transformation initiatives
- Strong understanding of healthcare workflows, patient access, scheduling, care coordination, and patient communications
- Experience integrating Salesforce with EHR or EMR platforms
- Knowledge of HIPAA, healthcare security, and data privacy requirements
- Strong stakeholder management and executive communication skills
- Experience with Agile and/or hybrid project management methodologies
Desired Skills:
- Salesforce Experience Cloud Consultant Certification
- PMP, PMI-ACP, Scrum Master, or equivalent project management certification
- Experience with identity and access management, single sign-on, and patient authentication workflows
- Familiarity with healthcare interoperability standards such as HL7 and FHIR
Benefits & conditions
3.83.8 out of 5 stars Remote $90 - $100 an hour - Contract
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