Information Technology Manager III / Emergency...

This examination will remain open until the needs of the service are met and is subject to closure without prior notice, Plans, organizes, manages, integrates and evaluates the work of a division/section with subordinate supervisors and/or staff.

Develops and directs the implementation of operational plans to support the County’s/department’s business goals.

Works with department/business managers to evaluate current and anticipated Information Technology requirements.

Develops and negotiates service level agreements and manages to ensure their attainment.

Coordinates information systems activities with other divisions/sections or County departments to optimize use of existing hardware and software and leverage design of new systems.

Manages and/or supervises and participates in the assessment and analysis of business requirements and development and maintenance of applications.

Drafts or reviews draft Requests for Proposals or Information (RFPs, RFIs) and evaluates responses and recommends vendor selection.

Administers vendor contracts; reviews and acts on contract change request and approves deliverable developed by vendors or contract staff.

Directs and/or participates in managing development, infrastructure and/or hardware/software migration projects.

Manages, directs and evaluates the work of subordinate supervisors whose staff provide data center operations and support of hardware, software and other technology support functions.

Coordinates problem solving, conflict resolution, escalations, restart and recovery.

Meets and consults with customers and vendors regarding service delivery needs.

Establishes performance requirements and personal development targets for assigned staff and monitors and evaluates performance. Provides coaching for performance improvement and development.

Assesses skill gaps and provides training to ensure skills stay current with the technology requirements for current and future work assignments.

Promotes efficient, cost effective uses of advanced technologies and manages the migration to next-generation technologies.

Oversees research and special studies and oversees the implementation of recommended organizational, procedural and other changes and benchmarks internal operations against best practices of other agencies and organizations.

Manages department disaster recovery planning and systems security administration.

Manages the development, implementation and administration of technical training program for business users.

Functions as a Chief Technology Officer, as needed., Applicants are required to complete and submit an online Los Angeles County Employment Application AND Supplemental Questionnaire in order to be considered for this examination. Paper applications, resumes, or any unsolicited documents will not be accepted in lieu of completing the online application and Supplemental Questionnaire. Application filing may be suspended at any time without advance notice.

INSTRUCTIONS FOR FILING ONLINE

Applications must be filed online only.

Many important notifications will be sent electronically to the email address provided on the application, so it is important that you provide a valid email address. Please add najordan@dmh.lacounty.gov as well as noreply@governmentjobs.com and info@governmentjob.com to your email address and list of approved senders to prevent email notification from being filtered as span/junk/clutter mail.

Applications must be submitted online only and will be reviewed for interview consideration on an ongoing basis. If you have not been contacted within 60 days and the recruitment remains open or reopens for filing, we encourage you to submit a new application. This will allow you to reaffirm your interest and update any relevant information.

You have the ability to opt out of emails from LA County. If you unsubscribe, you will not receive any email notification for any examination for which you apply with Los Angeles County. Regardless of whether you choose to unsubscribe, you can always check for notifications by logging into governmentjobs.com and viewing your profile inbox, which saves a copy of all emailed notices.

Plan to submit your online application well in advance before the deadline as you may be required to verify your email address. This only needs to be done once per email address, and if you already have a job seeker account on govermmentjobs.com/careers/lacounty.gov (https://govermmentjobs.com/careers/lacounty,gov) you can verify at any time by logging in and following the prompts. This is to enhance the security of your online application and to ensure you do not enter an incorrect email address.

IMPORTANT NOTICE: Prime Variance Reports (PVRs), also known as Master Time Records, are not accepted, or required as part of the application process; this includes the selection interview and the background-check., The information you provide on this supplemental questionnaire will be evaluated and used to determine your eligibility to participate in the next phase of the examination process.

CHECK YOUR ANSWERS CAREFULLY.

Please be as specific as possible and include all information as requested. Comments such as “see resume or application” will not be considered as a response and credit will not be given.

Please note that all information is subject to verification at any time in the examination and hiring process. Falsification of any information may result in disqualification or dismissal., Please describe your progressively responsible experience in managing the design, development, implementation, operation and maintenance of a large complex information systems program in a large, multi-service public or private sector organization.

Please be as specific as possible when answering by including all the information requested; please do not COPY AND PASTE all your Duties as stated in the application under the Work Experience section, from your resume, and/or from the Class Specifications. In doing so, your application will be rejected as INCOMPLETE. It is the applicant’s sole responsibility to complete this questionnaire completely, correctly, and accurately. The experience you claim in this Supplemental Questionnaire MUST be consistent with the experience listed in your application. Please do not use “see resume and application”, this is not an acceptable response and credit will not be given., Please describe your progressively responsible, full-time, paid experience in managing the design, development, implementation, operation and maintenance of a large complex information systems program in a large, multi-service public or private sector organization.

Please be as specific as possible when answering by including all the information requested; please do not COPY AND PASTE all your Duties as stated in the application under the Work Experience section, from your resume, and/or from the Class Specifications. In doing so, your application will be rejected as INCOMPLETE. It is the applicant’s sole responsibility to complete this questionnaire completely, correctly, and accurately. The experience you claim in this Supplemental Questionnaire MUST be consistent with the experience listed in your application. Please do not use “see resume and application”, this is not an acceptable response and credit will not be given.

Graduation from an accredited college with a bachelor’s degree in Computer Science, Information Systems, or a closely related field, and three (3) years of progressively responsible* experience in managing the design, development, implementation, operation and maintenance of a large complex information systems program in a large, multi-service public or private sector organization., Five (5) years of progressively responsible, full-time, paid experience in managing the design, development, implementation, operation and maintenance of a large complex information systems program in a large, multi-service public or private sector organization.

*Progressively responsible is defined as a significant increase in the complexity and scope of responsibility of the aforementioned experience.

**Information Technology Manager II is defined as: u nder direction, plans, organizes and directs the activities of a major information systems division, or a major section in a large department, providing effective technology programs and services to support the achievement of the departmental mission and objectives.

*** A large public or private sector organization is defined as commensurate in size and complexity as that of an organization with a minimum of 5,000 employees.

You MUST meet the above requirement(s) at time of filing in order to be appointed to fill any vacancies related to this recruitment.

NO OUT-OF-CLASS EXPEREIENCE WILL BE ACCEPTED. REQUIRED EXPERIENCE MUST BE FULLY MET AND INDICATED ON THE APPLICATION BY THE LAST DAY OF FILING . NO WITHHOLDS WILL BE ALLOWED FOR THIS EXAMINATION.

LICENSE:

A valid California Class C Driver License or the ability to utilize an alternative method of transportation when needed to carry out job-related essential functions.

PHYSICAL CLASS:

Physical Class II - Light: This class includes administrative and clerical positions requiring light physical effort that may include occasional light lifting to a 10 pound limit and some bending, stooping, or squatting. Considerable ambulation may be involved.

SPECIAL REQUIREMENTS INFORMATION:

• ACCREDITATION: Accredited institutions are those listed in the publications of regional, national or international accrediting agencies which are accepted by the Department of Human Resources. Publications such as American Universities and Colleges and International Handbook of Universities are acceptable references. Also acceptable, if appropriate, are degrees that have been evaluated and deemed to be equivalent to degrees from United States accredited institutions by an academic credential evaluation agency recognized by The National Association of Credential Evaluation Services (NACES) or the Association of International Credential Evaluators, Inc. (AICE).

Transcript: * In order to receive credit for any college or university course, or any type of college or university degree, such as Bachelor’s or higher, you must include a legible copy of the official diploma or official transcripts from the accredited institution which shows the area of specialization with your application at the time of filing or within 15 calendar days of filing., + Graduation from an accredited college with a bachelor’s degree in Computer Science, Information Systems, or a closely related field, and three (3) years of progressively responsible experience in managing the design, development, implementation, operation and maintenance of a large complex information systems program in a large, multi-service public or private sector organization.

• One (1) year of experience at the level of Los Angeles County class of Information Technology Manager II*. *Information Technology Manager II is defined as: under direction, plans, organizes and directs the activities of a major information systems division, or a major section in a large department, providing effective technology programs and services to support the achievement of the departmental mission and objectives.

• Five (5) years of progressively responsible, full-time, paid experience in managing the design, development, implementation, operation and maintenance of a large complex information systems program in a large, multi-service public or private sector organization.

The LA County Board of Supervisors recently declared a local state of emergency for homelessness,and the County is working to revise and expand our response to help all who are affected. We are looking for qualified and passionate individuals to help us in the mission of addressing issues like housing, mental health, and substance use. If you are looking for a new career that will directly benefit the population of LA County, this may be the opportunity for you.

The Department of Mental Health is seeking qualified candidates to fill emergency Information Technology Manager III vacancies related to the homelessness crisis.

Under the emergency order, applicants who meet the requirements may be hired for an initial period of up to 90 days, with an opportunity for permanent County employment.

Before the end of your initial work period, you will be assessed on your work performance. This assessment will be weighted 100%.