AVIXA Certified Technology Specialist

Artificial Intelligence Business Transformation Audio-Visual Technology Field Service Management Digital Signal Processing Troubleshooting (Problem Solving) AVIXA Certified Technology Specialist, The successful candidate will work from home and will be dispatched to client sites in the Greater Philadelphia (PA, NJ, DE) area to troubleshoot and resolve AV issues found in Board rooms and conference rooms., Use of Artificial Intelligence (AI): We may use Artificial Intelligence (AI) to support parts of our hiring process, including sourcing, screening, and evaluating candidates. AI helps assess applications and qualifications, but final decisions are made by our hiring team. By applying, you acknowledge and agree that your application may be reviewed using AI tools. Related Jobs AV Service Technician - Crestron - Greater Philadelphia Area (PA / NJ / DE) TEKsystems Wilmington, DE*Remote Research Debugging Operations Low Voltage Multimeters Lifting Ability Digital Signage Control Systems Display Devices Customer Service Technical Issues Video Conferencing Business Valuation Wide Area Networks Category 6 Cabling Good Driving Record Local Area Networks Full Stack Development Valid Driver’s License Crestron (A/V Systems) Artificial Intelligence Business Transformation Audio-Visual Technology Field Service Management Digital Signal Processing Troubleshooting (Problem Solving) AVIXA Certified Technology Specialist

Debugging Operations Low Voltage Multimeters Lifting Ability Digital Signage Control Systems Display Devices Customer Service Technical Issues Video Conferencing Business Valuation Wide Area Networks Category 6 Cabling Good Driving Record Local Area Networks Full Stack Development Valid Driver’s License, TEKsystems is looking for a AV Service Engineer to service their existing customers in the area. Seeking candidates who are well versed troubleshooters in Audio Video technology. Potential candidates must have experience with major AV brands such as Crestron and Biamp. Will be providing in person troubleshooting of audio video systems found in executive board rooms and conference centers. Must be professional and have the ability to interface with enterprise customers.

Ability to troubleshoot and resolve complex technical issues related the following types of equipment and/or

systems:

1. Minimum of 7-8 or more years of experience with AV integration and/ or AV field service

2. AV troubleshooting - Looking for some who can troubleshoot and understands Crestron systems

3. Ability to reverse engineer legacy AV systems

4. Ability to debug newly built systems

5. Skills: Ability to troubleshoot and resolve complex technical issues with the following products and related systems:

o Extron equipment

o Biamp, QSC audio DSP products and systems

o Cisco, POLY, LOGITECH video conference systems,

o Luxul, NETGEAR, CISCO switches

o Video wall systems: Planar, UNILUMEN, LG, Samsung, Barco products and systems

1. Testing- Someone that has done testing with multimeter and can troubleshoot issues

2. Ability to research and specify replacement products

3. Intermediate to advanced AV Networking skills

4. Cabling and connectors: ability to crimp and solder.

5. Advanced knowledgeable of signal flow and low voltage electrical concepts; i.e., Ohms law

6. Customer interfacing- Someone that does customer service work and interfaces with customers regularly., Ability to troubleshoot and resolve complex technical issues related the following types of equipment and/or systems:

• Custom Control systems: Crestron DM and NVX / AMX

• Complex audio video systems found in executive board rooms and conference centers

• Video teleconferencing equipment and systems

• Audio Visual over IP (AVoIP) networks for the use of audio-visual data over LAN, WAN and internet.

• Audio DSP based systems to include amplifiers, speakers and microphones

• Projection display devices and systems

• Video wall equipment and systems.

• Digital signage equipment and systems

• To a lesser degree: RF Systems (analog and digital)

Other Responsibilities

• Ability to conduct Preventative Maintenance testing

• Site surveys related to service agreement quotes

• Ability to write concise service reports and or system site surveys

• Excellent verbal and written skills

• Ability to successfully manage multiple service projects

• Ability to lead and mentor junior/intermediate level field service techs

Education

• A two-year diploma from a college of technical school, or equivalent experience

• CTS certification highly preferred, or equivalent experience

Experience:

3 years minimum field service experience

Other:

• Must maintain a valid driver’s license with clean driving record

• Must be able to stand, kneel and/or crouch for long periods of time

• Must be able to climb ladders and scaffolding

• Must be able to lift in excess of 50 pounds

Skills:

Audiovisual, Cat6, Audio, Service, Video conferencing, Installation Job Type & Location

This is a Contract position based out of Wilmington, DE. Pay and Benefits

The pay range for this position is $45.00 - $55.00/hr.

Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following:

• Medical, dental & vision
• Critical Illness, Accident, and Hospital
• 401(k) Retirement Plan - Pre-tax and Roth post-tax contributions available
• Life Insurance (Voluntary Life & AD&D for the employee and dependents)
• Short and long-term disability
• Health Spending Account (HSA)
• Transportation benefits
• Employee Assistance Program
• Time Off/Leave (PTO, Vacation or Sick Leave) Workplace Type

We’re partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That’s the power of true partnership. TEKsystems is an Allegis Group company., We’re a leading provider of business and technology services. We accelerate business transformation for our customers. Our expertise in strategy, design, execution and operations unlocks business value through a range of solutions. We’re a team of 80,000 strong, working with over 6,000 customers, including 80% of the Fortune 500 across North America, Europe and Asia, who partner with us for our scale, full-stack capabilities and speed. We’re strategic thinkers, hands-on collaborators, helping customers capitalize on change and master the momentum of technology. We’re building tomorrow by delivering business outcomes and making positive impacts in our global communities. TEKsystems and TEKsystems Global Services are Allegis Group companies. Learn more at TEKsystems.com.