World Congress 2026 North America • Sep 25, 2026 • Session details

Reinventing Incident Response with AI Agents and MCP

Jayant Tyagi

Manual incident response creates an overwhelming maze of toil for on-call developers. By deploying specialized AI agents and MCP, Slack automated the investigation phase and slashed MTTR.

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1:45 min

Addressing active AI incident remediation and broad ecosystem support

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Deploying agents for automated observability and incident response

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Closing the development loop with automated AI incident responses

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Shifting security models from passive chatbots to active agents

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Transitioning to AI-native engineering teams and workflows

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