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Cappuccino with HR • Mar 5, 2026

What If We Designed Employee Experience Like a Customer Journey?

Rudi Bauer , Frank Spillers

What happens when HR adopts a product mindset? Discover how treating the employee lifecycle like a customer journey eliminates friction, removes bias, and builds a thriving workplace.

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Matching moments

2:47 min

Applying user experience design principles to candidate journeys

Rudi Bauer Rudi Bauer +1 · Cappuccino with HR

3:36 min

Sustaining HR credibility through direct AI technological proficiency

Rudi Bauer Rudi Bauer +1 · Cappuccino with HR

1:41 min

Testing AI tools on real human resources challenges

Data Dan Data Dan · World Congress 2025

2:14 min

Developing new skill sets for human resources professionals

Rudi Bauer Rudi Bauer +1 · Cappuccino with HR

7:33 min

Using artificial intelligence to individualize employee development platforms

Rudi Bauer Rudi Bauer +1 · Cappuccino with HR

5:55 min

Moving past buzzwords to solve real organizational human problems

Rudi Bauer Rudi Bauer +1 · Cappuccino with HR

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