INSIDE Apaleo
Many talk about AI in hospitality, but Nestor Stay has turned that vision into real, measurable results💥

Using our open APIs, Nestor Stay integrated AI seamlessly into guest messaging, voice interactions, and review workflows. This isn’t just about automation; it’s about improving real touchpoints like WhatsApp chats, AI-driven review insights, and voice bookings. The result? A smarter, more efficient operation that drives results.
Here’s what happened:
- 80 new units opened
- 62% increase in booking value
- 168% more direct revenue
- 84,000 guest messages per year, all handled by a 3-person team across 14 properties in London
What’s even more impressive: despite all this growth, guest satisfaction stayed high, with an average rating of 8.7.
Read the full story: https://apaleo.com/customer-stories/serviced-apartments/nestor-stay-grows-booking-value-and-direct-bookings