INSIDE Apaleo

At THE FLAG, we’re putting AI into practice

Our Trace Agent automatically turns guest requests from reservation comments into actionable tasks in Sweeply, helping hotel teams work more efficiently and reducing manual effort in day-to-day operations.

For hoteliers, this means clear operational benefits:

✔️ Around 30 tasks generated per day

✔️ Approximately 3.5 hours saved per week

✔️ Less manual data transfer between systems

THE FLAG Zürich is the first property to implement this solution, with further expansion planned across other properties.

Read more here: https://apaleo.com/customer-stories/hotel-groups-chains/apaleo-and-THE-FLAG-bring-agentic-AI-into-live-hotel-operations