Our People Principles

Our People Principles at Patronus aren’t just written - they’re lived. They shape how we support one another, how we build with purpose, and how we grow - together. 

Aim High

Start with yes
We constantly challenge the status quo. Embracing change is the backbone of fundamental innovation. Optimism beats pessimism. We disagree and commit at the end of discussions.

Think big
We focus on solutions that matter. While we start with yes, it doesn’t mean we end with yes. Only big levers unlock our full potential. We turn complexity and ambiguity into clarity.

Customers first
Our customers are at the heart of everything we do. We deeply understand our customers to enable real problem solving. We actively seek and translate customer feedback into action.

Trust Each Other

Transparency by default
By default, we communicate openly. Assuming good intent ensures a safe space for voicing our concerns. We don’t share when it does more harm than good.

Everyone matters
We speak up and enable everyone to do the same. We actively listen to each other. By doing so, we create an inclusive environment in which everyone feels welcome and recognized.

We win together
We believe in the power of teams and don’t let each other down. We actively seek, give and receive feedback. We have a culture of strong collaboration where we learn from failure and celebrate success together.

Drive Forward

Own it
Ownership means responsibility, not entitlement. We take action because we own our destiny. Patronus is what you make of it.
Deliver results
We choose delivery over excuses. Our data-driven mindset ensures informed decision-making and measurable outcomes. We perform and keep it simple.

Can’t stop, won’t stop
We care, we dare, we deliver. By pushing boundaries we grow and ensure progress. Done is better than almost done. We enjoy speed.