Onsite IT Support Engineer
Role details
Job location
Tech stack
Job description
As an Onsite IT Support Engineer, you will provide on-site technical support to our customers, troubleshooting and resolving hardware and software issues, and configuring and maintaining their IT infrastructure.
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Diagnose, troubleshoot, and resolve hardware, software, and operating system issues. You will work independently or as part of a team.
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Install, upgrade, support, and resolve issues with end-user workspace hardware, such as desktops, laptops, printers, mobile devices, and video and conferencing equipment.
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You will analyze errors, maintain hardware, install/remove workstations, install and configure new software (IMACD), and manage user accounts via Active Directory.
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Implement software and operating systems using Intune, SCCM or other deployment technologies.
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You will document your approach and resolution of issues in a ticketing system.
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Asset management
Requirements
Do you have experience in macOS?, * Fluent in Dutch, French and English
- Experience with on-site support and ticketing system
- Familiar with Windows OS, Mac OS and various software applications
- Managed Print Service (MPS) / Configure mobile phones (Apple and Android) (MS Intune) / MS Office 365
- Customer-oriented approach
Benefits & conditions
- Onboarding program
- Phone allowance/ Company Phone
- Staff discounts
- Ticket Restaurant (Edenred, Sodexo, UP)/ Meal Voucher
- Transport/ Commuting Allowance
- Unlimited employment contract
