Order-to-Cash and Master Data Management Operations Manager

Based in our HQ in Brussels, the Order-to-Cash (OTC) and Master Data Management (MDM) Operations Manager is responsible for overseeing the OTC in the EUNA region and the global MDM processes within the Global Finance Services (GFS) of Corporate Finance. This role ensures the efficient and effective execution of these processes, contributing to the overall financial health and operational excellence of the company., * Order-to-Cash (OTC) Management:

• Oversee the processes of order to cash, service invoicing, dunning, factoring and payment factory for those Umicore legal entities under the scope of GFS
• Ensure processes are accurately performed within required deadlines and proactively resolve any possible roadblocks
• Manage relationships with key stakeholders within Finance and the BUs to resolve any issues related to OTC processes
• Ensure accountability for internal controls within the OTC process
• Report monthly on KPI and provide solutions to improve operations

• Master Data Management (MDM):

• Oversee the creation, maintenance, and governance of master data in S4 Hana MDG tool
• Ensure data accuracy, consistency, and compliance with company SOP and work instructions
• Implement and maintain MDM best practices and standards
• Ensure accountability for KPI and provide solutions to improve operations

• Team Leadership:

• Lead and manage internal and external resources of the OTC and MDM teams, providing guidance, training, and support
• Foster a collaborative and high-performance team culture
• Foster a culture of psychological safety and empowerment within the team
• Ensure sufficient back-up and task rotations within the team

Do you have experience in Team management?, Do you have a Master's degree?, * Master degree in Economics or equivalent by experience, min 3 years experience in a similar function or within a big 4

• Advanced degree or professional certification (e.g., CPA, CMA) is a plus
• Proven experience in managing OTC and MDM processes with eye for detail and accuracy
• Strong leadership and team management skills
• Strong stakeholder management and communication skills
• High level of integrity and confidentiality
• Excellent analytical and problem-solving abilities
• Ability to manage multiple priorities and meet deadlines
• Proficiency in relevant software and tools (e.g., ERP systems, data management tools).

We aim to lead the way. Not just for our customers, but for our employees too. That is why we strive to create a collaborative environment in which we can all succeed, and a culture through which we can all share ideas, develop our expertise and advance our careers. We engage in building an inclusive work culture that offers equal opportunities for all employees irrespective of their diverse backgrounds. As you would expect from a world-leading organisation, we will also reward your contribution with a competitive salary and benefits.