Data Center Operations Technician

Data Center Operations Technicians at Exoscale are key to maintaining and expanding our hardware infrastructure. From managing physical and network systems to ensuring seamless operations, this role directly supports the growth and reliability of our platform.

Challenges you will be working on:

• Execute physical operations and installations directly within data centers.
• Collaborate with local data center teams to remotely coordinate operations and installations.
• Provision, deploy, and replace network components, both on-site and remotely.
• Diagnose and resolve hardware failures efficiently.
• Oversee the replacement of faulty components by coordinating with local teams and suppliers.
• Develop and implement automation for recurring operational tasks.
• Manage and update the inventory of physical assets across data center locations.
• Ensure the availability of hardware spare parts at local data center sites.
• Maintain and continuously improve internal documentation and standard operating procedures.

• Experienced in working with physical computer hardware.
• Proficient in handling and managing physical network cabling.
• Experienced in handling and configuring network devices.
• Familiar with data center operations and best practices.
• Possesses strong English communication skills, both written and verbal.
• Familiar with GitOps principles and workflows.
• Experience with Linux is a strong plus.

What we offer:

• Flexible working hours and working from home.
• Autonomous working conditions with a lot of freedom to create.
• Modern working atmosphere and centrally located office with great public transport connection
• Team events as well as training and further education.

Exoscale is the leading Swiss/European cloud service provider. With services covering the full cloud infrastructure spectrum - from fast deploying virtual machines to S3 compatible object storage - Exoscale provides a simple and scalable experience in order to let its clients focus on their core business. Join a dynamic working environment with a cutting-edge distributed team based in Lausanne. Exoscale strives to create an environment with great working conditions and welcomes diverse applicants.