Technical Service Engineer
Role details
Job location
Tech stack
Job description
As Technical Service Engineer at Envalior, you will provide first-level support to internal and external partners, ensuring the successful implementation and processing of Envalior's products at customer sites. You will actively support the sales team in technical tasks, enabling both new and ongoing business success.
You will make key contributions to Envalior:
- Provide advanced technical support to the sales force and customers, including material selection based on application requirements.
- Present our product portfolio at customer workshops and trade fairs with deep technical expertise.
- Coordinate troubleshooting activities for technical issues in running applications.
- Support molding trials, do troubleshooting and support single complaint handling cases at customer sites.
- Collaborate with internal processing labs to generate missing data and define process windows.
- Deliver technical training to new employees, especially within the sales force.
- Travel across Europe up to 50%, sometimes on short notice.
Requirements
Do you have experience in Microsoft Office?, Do you have a Bachelor's degree?, * Degree in plastics technology, plastics processing, or a comparable technical education.
- Excellent understanding of processing methods such as injection molding, extrusion, blow molding.
- Strong analytical skills and a solution-oriented mindset.
- Experience in plastic component design is a plus.
- Solid grasp of general properties and their relevance to product design.
- Knowledge of general and polymer chemistry is an advantage.
- Proficient in MS Office applications.
- Fluent in English; additional languages are a plus.
- High flexibility, customer orientation, and strong team and communication skills.
- Willingness to travel regularly across Europe.
Benefits & conditions
WHY ENVALIOR?
Competitive Compensation
Join us at Envalior and enjoy competitive compensation packages, inclusive of a global bonus program and individual performance bonuses, ensuring your hard work is recognized and rewarded.
Comprehensive Benefits
Your well-being matters to us. At Envalior, we provide an array of benefits supporting your financial security, health, and overall well-being. This includes retirement plans, health programs, life insurance, and comprehensive medical care.
Work-Life Balance & Flexibility
Maintain a healthy balance between work and personal life with Envalior's commitment to supporting your schedule.
Training & Development Opportunities
At Envalior, your growth matters. We encourage and invest in your professional and personal development. We support our employees in their growth and personal development through ongoing investment in their knowledge and skills via training, coaching, and mentoring.
Diversity & Inclusion
At Envalior, our people drive our success, so it's only right that we provide a diverse and inclusive working environment and foster a culture of belonging, openness, and respect. We value diversity as a cornerstone of our success. We are committed to nurturing and empowering every individual to reach their full potential.