IT Specialist

SAIC is hiring an Information Technology Specialist with experience in providing military customers excellent deskside customer service. The position is based in Stuttgart Germany. Roles & Responsibilities:

• Installing, configuring, and maintaining desktop and laptop PCs, and peripherals on NIPR, SIPR and TS networks
• Configuring, optimizing, fine-tuning, and monitoring operating system software and hardware.
• Installing operating system software, patches, and upgrades
• Providing full lifecycle support of the campus infrastructure including network installation, tuning, testing, monitoring, upgrading, patching, break/fix, defense, and management of the campus routing and switching infrastructures, including network hardware
• Removing old equipment and performing data migration to new machines
• Installing, maintaining, and assessing current and future telecommunications systems and equipment
• Supporting messaging services including email, chat, and VTC sessions on behalf of end users to ensure proper operation
• Installing new cable. Terminating and testing new cable. Testing and troubleshooting faulty cable
• Analyzing, troubleshooting, and resolving system hardware, software, and networking issues
• Troubleshooting and resolving LAN/WAN performance, connectivity, and related network problems
• Troubleshooting, analyzing, and isolating the root cause of problems that arise
• Recommending courses of action to return impacted systems to full operational status

Do you have experience in ServiceNow?, Do you have a Bachelor's degree?, * Strong written and verbal communications skills

• Ability to work in a very fast-paced environment
• Communicating both orally and in writing, with staff at all levels internally, with oversight agencies, with the private sector and with senior government executives, * Must meet DOD 8570 / 8140 Compliance (Security+ or Higher)
• CCNA Certification
• Active Top Secret clearance with ability to obtain a TS/SCI upon hire
• Familiarity with COCOM operations
• Bachelor's Degree & 2 years of experience
• 6 Years experience with no degree

Desired Qualifications:

• CompTIA A+
• CompTIA Network+
• CCNA
• BMC Remedy and Service Now Experience