Site Lead Data Center
Role details
Job location
Tech stack
Job description
JLL is seeking an experienced Critical Facility Manager to oversee the operations and maintenance of mission-critical data center infrastructure. This role is responsible for ensuring 99.99%+ uptime, managing complex MEP systems, and leading a team of technicians to maintain optimal performance of critical environments supporting our clients' digital infrastructure needs., Operations Management
- Oversee 24/7/365 operations of data center facilities ensuring maximum uptime and reliability
- Monitor and manage critical systems including UPS, generators, HVAC, fire suppression, and building management systems (BMS)
- Conduct regular facility rounds and system inspections to identify potential issues proactively
- Manage preventive maintenance schedules and coordinate corrective maintenance activities
- Ensure compliance with ASHRAE, Uptime Institute, and other industry standards
Team Leadership
- Lead and develop a team of 8-12 critical facility technicians and engineers
- Provide technical training and mentorship to ensure team competency on all critical systems
- Manage shift schedules, on-call rotations, and emergency response protocols
- Conduct performance reviews and support career development initiatives
Client Relations & Service Delivery
- Serve as primary point of contact for data center clients regarding facility operations
- Prepare and present monthly facility performance reports and KPI dashboards
- Coordinate client access, installations, and maintenance activities
- Ensure adherence to SLA requirements and client-specific operational procedures
Risk Management & Compliance
- Develop and maintain emergency response procedures and business continuity plans
- Conduct root cause analysis for any facility incidents or outages
- Ensure compliance with local codes, OSHA regulations, and environmental standards
- Manage vendor relationships and oversee contractor safety programs
- Coordinate annual facility audits and maintain industry certifications
Budget & Financial Management
- Develop annual operational budgets and manage facility P&L responsibility
- Optimize energy efficiency and implement cost-reduction initiatives
- Oversee capital improvement projects and equipment lifecycle management
- Track and report on facility metrics including PUE, energy consumption, and maintenance costs
Requirements
Do you have experience in Supervising experience?, Do you have a Bachelor's degree?, * Bachelor's degree in Engineering, Facilities Management, or related technical field "Meister"
- Minimum 5+ years of experience managing critical facility operations (data centers preferred)
- 3+ years of supervisory experience leading technical teams
- Experience with Tier III/IV data center environments
Technical Skills
- Expert knowledge of UPS systems (500kW+), emergency generators, and power distribution
- Proficiency with precision cooling systems, chillers, and HVAC controls
- Experience with fire suppression systems
- Working knowledge of BMS platforms (Schneider, Johnson Controls, Siemens)
- Understanding of electrical systems up to 15kV and load transfer procedures
Key Competencies
- Strong analytical and problem-solving abilities under high-pressure situations
- Excellent communication skills
- Proven track record of incident management and emergency response
- Detail-oriented with strong organizational and documentation skills
- Ability to work flexible hours including nights, weekends, and holidays as needed
- Physical ability to perform facility rounds and emergency response activities
Performance Metrics
- Facility uptime percentage (target: 99.99%+)
- Mean Time to Repair (MTTR) for critical incidents
- Client satisfaction scores and SLA compliance
- Energy efficiency improvements (PUE optimization)
- Team safety record and training completion rates
- Budget variance and cost optimization achievements