IT Supervisor

recruitment, performance evaluations, training, shift coverage, holidays, out-of-hours support, disciplinary actions, and working with IT management to organize site staff rotation. * Providing first-line support and problem analysis / rectification using corporate incident logging applications. * Maintaining and improving documentation and procedures to enable smooth operations, sustain a knowledge base, and build a historical database. * Ensuring compliance with IT governance requirements and promoting control practices in daily responsibilities. * Liaising with other regional locations to ensure effective teamwork supporting business needs. Key Requirements * IT University degree or CFGS. * Minimum of 2 years experience leading IT teams in manufacturing environments. * Customer-oriented with excellent knowledge of technology and quality. * Good communicator capable of operating well under pressure. * Adaptable and able to lead and embrace change. * Ability to communicate in English and fluency in Spanish. #J-18808-Ljbffr